Outlet AM Server at Doubletree by Hilton Chicago/Wood Dale – Wood Dale, Illinois

Job Summary:

The Outlet Server is responsible for providing excellent customer service to guests in the hotel's dining outlets. This role involves taking orders, serving food and beverages, and ensuring a pleasant dining experience for guests.

Key Responsibilities:

- Greet guests and present menus.

- Take food and beverage orders accurately and promptly.

- Serve food and beverages to guests in a courteous and timely manner.

- Ensure tables are properly set and clean.

- Handle guest inquiries and complaints professionally.

- Process payments and issue receipts.

- Assist in maintaining cleanliness and organization of the dining area.

- Collaborate with kitchen and bar staff to ensure timely service.

- Adhere to all health and safety regulations.

Qualifications:

- High school diploma or equivalent.

- Previous experience as a server or in a customer service role.

- Excellent communication and interpersonal skills.

- Ability to multitask and work in a fast-paced environment.

- Knowledge of food and beverage menus and service standards.

- Friendly and professional demeanor.

Compensation and Benefits:

- Benefits: 401K plan, health, dental, and vision insurance, paid time off and holidays, employee discounts on hotel services.