Active Directory Federation Service Customer Engineer at Jobgether – United States

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Active Directory Federation Service Customer Engineer in United States.

This role is a senior-level customer-facing technical position focused on guiding enterprise organizations through complex identity modernization and federation challenges. You will work closely with large-scale customers to assess, design, and optimize Active Directory Federation Services (ADFS) and hybrid identity environments, ensuring secure and scalable authentication architectures. The position blends deep hands-on technical expertise with trusted advisory responsibilities, supporting organizations as they migrate toward modern identity solutions such as Entra ID. You will operate in highly complex enterprise environments, helping customers resolve authentication, claims, and security issues while improving overall identity posture. This is a highly collaborative role working alongside security, architecture, and infrastructure teams to deliver best-practice solutions. It is ideal for a seasoned identity expert who thrives in solving intricate federation and access challenges at scale.

In this role, you will serve as a technical advisor and subject matter expert in identity and federation services, supporting enterprise customers through design, migration, and optimization initiatives. You will combine hands-on engineering with consulting responsibilities to improve identity security and operational maturity.

• Lead ADFS design, deployment, upgrades, and migration projects across complex enterprise environments.
• Guide customers in transitioning applications and trust relationships from ADFS to modern identity platforms such as Entra ID.
• Troubleshoot authentication flows, claims-based access issues, certificate problems, and federation trust configurations.
• Support configuration of relying party trusts, access control policies, and multi-factor authentication integration.
• Collaborate with security and architecture teams to ensure compliant, scalable identity solutions.
• Perform Active Directory assessments, security reviews, and modernization recommendations.
• Provide knowledge transfer, training, and advisory support to customer technical teams.

This position requires deep expertise in Active Directory and federation services, along with strong consulting and problem-solving capabilities in enterprise environments.

• 10–15+ years of hands-on Active Directory experience in large-scale environments.
• 7–10+ years of experience designing, deploying, and managing ADFS environments (2016/2019/2022+).
• Strong experience with ADFS migrations, upgrades, and hybrid identity modernization projects.
• Solid understanding of Entra ID, hybrid identity concepts, and directory synchronization (Entra Connect).
• Experience troubleshooting authentication, claims, certificates, and trust relationships.
• Familiarity with PowerShell for administration and automation tasks.
• Understanding of security principles including authentication models, RBAC, and access control.
• Ability to collaborate with cross-functional teams and communicate technical concepts clearly.
• Experience in enterprise security, identity governance, or compliance-driven environments is highly valued.

• Competitive salary range: $95,000 – $110,000 USD per year
• Comprehensive health, dental, and vision coverage for employees and families
• 401(k) retirement plan with company match
• Paid time off and generous parental leave
• Employee Assistance Program (counseling and wellness support)
• Life and business travel accident insurance
• Paid volunteer day to support community engagement
• Exposure to enterprise-scale identity transformation projects
• Collaborative and expertise-driven consulting environment