Closing Officer at Popular Bank – St. Croix, Virgin Islands, U.S.
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About This Position
Date: Apr 16, 2026
Location: St. Croix, VI
Company: Popular Bank
The Closing Officer is responsible for coordinating and completing residential mortgage loan closings by preparing accurate documentation, ensuring regulatory compliance, and facilitating timely communication among borrowers, attorneys, title companies, and internal teams.
- Coordinate mortgage loan closings from approval through funding.
- Review loan files to confirm all conditions are satisfied prior to closing.
- Prepare, review, and verify closing documents for accuracy and compliance such as Closing Disclosures, Mortgage & Note documents according to TRID, RESPA & FNMA guidelines.
- Schedule closings and communicate requirements and timelines to all parties.
- Calculate and validate closing figures, fees, and disbursements.
- Resolve documentation issues or discrepancies promptly.
- Obtain required signatures and ensure proper execution of documents.
- Disburse loan proceeds in accordance with approved instructions by Supervisor, Lender and our Legal team.
- Complete post‑closing reviews to ensure file completeness and readiness.
- Maintain accurate records in the Encompass loan origination system or a similar mortgage loan system.
- Support audits, quality reviews, and regulatory examinations.
- Provide responsive customer service throughout the closing process.
- Perform other related duties as assigned.
High Scool Diploma or equivalent combination of education and related experience
Note: Related experience refers to the professional background related to the responsibilities and skills required for the position.
Prior experience of 2 years or more in mortgage closing, processing, or loan operations preferred.
- Knowledge of residential mortgage closing procedures and documentation.
- Familiarity with applicable mortgage regulations and investor guidelines such as RESPA, TRID, ECOA, OFAC, HMDA & Fair Lending.
- Strong attention to detail and organizational skills.
- Ability to manage multiple files and meet deadlines.
- Effective communication and customer service skills.
- Proficiency in loan systems and Microsoft Office.
St. Croix
US Virgin Islands
Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.
Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time.
ABOUT US
Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.
As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.
Are you ready for a rewarding career?
Popular is an Equal Opportunity Employer, including Disability/Vets
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.
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