Commercial Servicing Specialist at Fulton Bank – Remote, Pennsylvania

Requisition ID: 2026-23161
Category: Operations
# of Openings: 1
Position Type (Portal Searching): Full-Time
Remote
Lancaster
FLSA Status: Non-Exempt

Value Proposition

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

Overview

This is a full-time career opportunity that can be remote within the Fulton Bank footprint as follows: DC, DE, MD, NJ, PA, VA.

Responsible for a variety of complex loan servicing functions and high dollar transactions for prime commercial customers including but not limited to: Participation Servicing, Small Business Administration Reporting, Escrow Processing, Wires for advances and payments, and Interest SWAP support. These services require a thorough working knowledge of the applicable loan core system, and are provided to all Fulton Financial Affiliate Banks.

Responsibilities

• Monitors daily participation activity reports for financial transactions, reconciles and remits appropriate funds within twenty four hours of transaction date via wire, deposit account or check. Communicates transaction activity and any rate changes to participating bank. Periodically sends audit confirmations to participating banks to confirm the mutual accuracy of our system accruals and participation balances and percentage records.
• Small Business Administration Reporting and Servicing. Requires a thorough understanding of Small Business Administration rules, regulations and operating procedures. Assists in the set up of new Small Business Administration loans and modifications on the core system in addition to boarding the loans in a separate Small Business Administration system. Monitors daily Small Business Administration activity reports for financial transactions, reconciles and remits appropriate funds representing payoffs, delinquency payments on sold loans, and monthly remittances of guarantee fees and nondelinquent sold loan payments on the Small Business Administration 1502 report. Remittances must be submitted within the appropriate deadline for the various transactions in order to avoid penalties. Noncompliance could result in loss of Preferred Lender status with Small Business Administration. Verifies and maintains accurate system accruals, balances and sold percentages between the core system and PCFS.
• Sets up new escrow payee account segments on the core system. Reviews escrow payable reports and ensures timely payment of all escrow items including real estate taxes, property insurance and flood insurance to tax agencies or insurance companies. Late remittances could result in penalties. Responsible for ensuring receipt of new tax bills and or insurance premium invoices and updates core system. Performs annual escrow analysis and reviews for accuracy.

Qualifications

EducationHigh School Diploma or equivalent. (Required)

Experience1 or more years Performing the essential duties of this role. (Preferred)

Sponsorship Statement

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.

EEO Statement

Fulton Bank (Fulton) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.