Docebo Admin at Infinity Technology Services LLC – Fort Meade, Maryland

Job Summary:

ITS, LLC is seeking a Docebo Admin to join our team in Fort Meade, MD. The Docebo Admin will be responsible for configuring and maintaining the Docebo Learning Management System (LMS) in accordance with Government-approved requirements. This role supports curriculum deployment, system updates, testing, troubleshooting, and onsite student and accreditation support.

Key Responsibilities:

Duties and responsibilities include, but are not limited to:

• Configure curriculum, learning plans, user profiles, test groups, assessments, knowledge checks, and surveys based on Government-approved requirements and updates
• Deploy and manage Shared Content Object Reference Model (SCORM) and non-SCORM learning content
• Troubleshoot system issues, document findings, and properly escalate when necessary
• Create, execute, and document test scenarios related to system updates, patches, and maintenance cycles
• Support LMS testing, validation, and quality assurance efforts
• Assist onsite with student support requests and accreditation activities
• Ensure LMS configurations and content align with program requirements and standards

Required Qualifications:

• Experience administering or supporting a Learning Management System (LMS), preferably Docebo
• Understanding of SCORM standards and online learning content deployment
• Strong troubleshooting, documentation, and problem-resolution skills
• Ability to manage multiple tasks in a dynamic, requirements-driven environment
• Strong communication and collaboration skills

Preferred Qualifications:

• Experience supporting Government or Department of Defense training programs
• Active Secret security clearance
• Experience supporting accreditation or compliance-related activities

Education/Experience:

• Bachelor’s degree or equivalent combination of education and experience
• Minimum of 2 years of relevant LMS administration experience

Clearance Requirement:
Active Secret security clearance preferred

Salary Note:

• In compliance with Maryland’s Equal Pay for Equal Work Act, the salary range for this role is based on education, experience, and responsibilities.

ITS, LLC. is an equal-opportunity employer to include veterans and individuals with disabilities.

U.S. Citizenship is required.