Hospitality Support Coordinator | Remote at Destination Knot – Boston, Massachusetts

Hospitality Support Coordinator | Remote

Job Overview:Destination Knot is seeking a dependable and detail-oriented Online Hospitality Support Coordinator to provide remote administrative and customer support related to reservations, scheduling, and client service. This role focuses on coordination, communication, and accuracy while supporting a positive client experience in a virtual environment.This position is ideal for individuals who are organized, professional, and comfortable working independently using online systems.
Key Responsibilities:Provide online support for client inquiries related to reservations and schedulingAssist with coordination of hospitality-related services, including accommodations and associated arrangementsMaintain accurate client records and reservation details in internal systemsCommunicate professionally with clients via email, phone, and digital platformsReview confirmations and documentation for completeness and accuracyProvide general administrative and customer service supportFollow established procedures and workflowsCollaborate with internal teams to ensure smooth service delivery
Qualifications:Strong written and verbal communication skillsExcellent organizational skills and attention to detailComfortable using online tools, email, and digital platformsAbility to manage multiple tasks in a remote settingCustomer service or administrative experience preferredReliable internet access and a suitable remote work environment
Work Environment:Fully remote positionStructured and supportive team environmentTraining and resources provided
$55,000 - $70,000 a year