Care Manager at A First Name Basis – Alexandria, Louisiana

A First Name Basis (AFNB) is one of the fastest-growing in-home care providers with 40+ offices across four states. We’re reimagining what it means to serve seniors and individuals with disabilities—by building strong caregiver careers, implementing smart clinical and scheduling systems, and ensuring compliance and care quality are never compromised.

We are seeking a dedicated and compassionate Care Manager to join our team. The ideal candidate will play a crucial role in providing support and guidance to individuals facing various challenges, including addiction, mental health issues, and family dynamics.

Position Summary:

The Care Manager will be responsible for developing personalized care plans, facilitating access to resources, and ensuring the well-being of clients through effective supervision and intervention strategies.

Responsibilities include but are not limited to:

• Develop and implement individualized care plans tailored to the unique needs of each client.
• Supervise and mentor staff members, fostering a collaborative environment that promotes professional growth.
• Utilize motivational interviewing techniques to engage clients in their treatment process.
• Provide addiction counseling and crisis intervention services as needed.
• Conduct assessments to identify client needs and coordinate appropriate services.
• Collaborate with community resources and stakeholders to enhance service delivery.
• Maintain accurate documentation of client progress and interventions in accordance with organizational policies.
• Support workforce development initiatives by training staff on best practices in social work and child welfare.
• Facilitate group sessions focused on crisis management and coping strategies for clients.

Benefits:

• Competitive pay
• Medical, dental, vision benefits
• Cell phone reimbursement
• 401(k) with employer match
• PTO
• Sick time
• Paid company holidays
• Monthly performance bonuses

• 2+ years of experience in homecare preferred.
• High school diploma required; Bachelor’s degree preferred or equivalent work experience.
• Office/administrative support skills.
• Excellent written and verbal communication skills.
• Reliable vehicle for travel within area.
• Ability to work in a fast paced, multi-task environment with competing priorities