Credit & Collections Specialist at Grayson Carter and Son Contracting – Athens, Alabama

Position Title: Credit & Collections Specialist

Department: Accounting

Location: Athens, AL

Position Summary:

Credit & Collection Specialist is a newly established position responsible for managing customer credit risk and accounts receivable across the company’s Civil Construction, Asphalt Plant and Quarry operations. In addition to day-to-day credit and collections activities, this role will play a key part in the development, documentation, and ongoing improvement of company-wide credit and collections policies and procedures. This position partners closely with Sales, Operations, Project Management, and Executive Management to support cash flow, mitigate risk, and ensure consistent credit practices across all divisions.

Key Responsibilities

Construction Projects

• Approve and manage credit for contractors, subcontractors, municipalities, and project-based customers.
• Evaluate credit worthiness using Dun & Bradstreet reports, commercial credit bureaus, financial statements, and trade references.
• Track lien rights, retainage, and joint check agreements
• Partner with Project Managers to verify job status, support pay applications, and resolve billing disputes.
• Manage collections for private, public works and boned projects.

Plant & Quarry Operations:

• Review and approve credit for commercial and individual customers
• Manage collections for high-volume asphalt and aggregate sales
• Collaborate closely with Sales, Plant, and Quarry division to resolve billing issues and maintain positive customer relationships
• Monitor customer credit limits, enforce charge vs. COD requirements, and reconcile scale tickets and invoices.
• Coordinate credit holds and releases to prevent production or delivery disruptions.

Policy Development, Reporting & Administration:

• Develop, document, and maintain credit and collections policies and procedures for all divisions.
• Standardize credit approval, collections, and escalation processes across the company
• Provide cash flow projections and analysis to management to support forecasting and decision-making.
• Prepare A/R aging, credit exposure, and collection status reports.
• Maintain documentation of credit decisions, credit bureau evaluations, and collection activity.
• Support month-end close, audits, and management reporting.
• Recommend process improvement to reduce DSO and credit risk
• Prepare A/R aging, credit exposure, and collection status reports
• Maintain documentation of credit decisions, credit bureau evaluations, and collection activity
• Support month-end close, audit, and management reporting
• Recommend process improvements to reduce DSO and credit risk
• Prepare A/R aging, credit exposure, and collection status reports
• Maintain documentation of credit decisions, credit bureau evaluations, and collection activity
• Support month-end close, audit, and management reporting
• Undertake additional responsibilities as required to support organizational goals.

Job Qualifications/Requirements:

• 3+ years of credit and collections experience; construction or plant/quarry background preferred.
• Strong experience with Dun & Bradstreet and commercial credit bureaus
• Knowledge of lien laws, retainage, construction credit practices.
• Proficient in ERP/ Accounting systems (Sage Intacct, Viewpoint, Spectrum, NetSuite, SAP)
• Advanced Excel, analytical, and negotiation skills
• Ability to communicate with various levels of personalities
• Represent and promote Grayson Carter and Son in a professional and honest manner
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to manage deadlines in a fast-paced, project-driven environment
• Ability to deal sensitively with confidential material
• Ability to visit job sites as needed
• Capable of working a flexible schedule
• Ability to obtain an Arsenal and FBI badge
• Physically able to stand, walk, sit, crouch, kneel, climb, and periodically lift 25 pounds
• Able to pass a pre-employment drug screen
• Strong attention to detail, organizational skills, and ability to manage multiple deadlines.

Grayson Carter and Son Contracting, Inc. is an Equal Opportunity Employer.

EEO Statement:

Grayson Carter and Son Contracting, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, and/ or other legally protected status.