AV Design Engineer at Align Communications – Sterling, Virginia

Position Overview

Align seeks an Audio Visual (AV) Professional to join the AV Consulting practice within an established and expanding IT Services Firm. The Senior AV Technician will have a background in corporate AV that includes hands on AV installation, project coordination, troubleshooting, and some basic programming experience. The Senior AV Engineer must be able to oversee and coordinate AV installations, configure and perform basic programing of AV equipment, provide quality control for AV installations, and do troubleshooting to get corporate AV systems running. Preferred candidates will have worked in similar roles within an AV Integration, AV Consulting or Corporate AV environment.

This is a full-time position offering a targeted base salary of $100K to $115K, medical, dental, vison, 401K matching, paid training, paid time off, and performance-based bonuses

This position will be based out of our New York City office; however, this person will be required to work at client locations in the New York metropolitan area. Some travel outside the tri-state area will be necessary within the United States (up to 15 percent).

Responsibilities

Provide onsite installation and support for Audiovisual systems, conference rooms facilities and collaboration tools

Manage installation projects, perform troubleshooting, coordinate task for AV installers and quality control of the installed AV equipment

Work with AV Design Consultants to assist with system design, estimating and BOM

Work with Senior Project Managers on audio visual (AV) projects, including helping with all phases of design and coordination from budgets, conceptual/schematic design through construction documents

Configures digital signal processors, A/V switchers, and other devices

Customizes systems to our end-user's requirements

Identifies software/hardware issues and troubleshoots them

Provides support for existing systems

Receive training and have the opportunity to develop the project management and technical skills to become an AV Design Consultant or a Workplace Technology Project Manager

Performs all other duties as assigned

Core Qualifications

In summary, we seek a senior AV technician that has advanced troubleshooting and AV installation project coordination experience, that also has some AV programming expertise. The person we hire will have the opportunity to grow into an AV Designer Consultant, AV Project Manager or Workplace Technology Project Manager.

Bachelor's degree in an IT-related field and 4 to 7 years of corporate AV or conferencing solutions experience

A background in AV design and or integration, including a very good working knowledge of corporate AV conference room systems

Able to run AV installations including advanced troubleshooting, coordinating project tasks, supervising AV installers on projects, and performing quality control

Understand AV system functionality and installation processes and techniques

Understand technical and construction documents

Candidate must have some programming experience including the ability to do basic coding and testing, and able to install new AV software and update existing

Solid experience with Cisco VC Codecs and WebEx conference

Strong knowledge of Crestron, Extron, Shure and various other AV manufacturers

Ability to troubleshoot AV issues, know when to escalate to vendor.

Strong organizational and coordination skills

Relevant Polycom, Cisco or Crestron experience would be a plus

Broad, general knowledge of installation tasks related to these technologies:

Audiovisual system design and implementation

Telepresence platforms

Conference tools

Digital signage

Television distribution systems

Preferred Qualifications (Not Required)

CTS (Certified Technology Specialist), CTS-D or CTS-I certification is preferred, but any Infocomm / Avixa certification would be beneficial

Ideal candidates will have experience within anAV Integration or Consulting firm, but this is not required

Strong background in the solutions and technologies associated with enterprise video services, including but not limited to video conferencing technologies, virtual meeting room designs, infrastructure components

Basic understanding of IP networking associated with the underlying transport technology for UC and Video - TCP/IP Routing and Switching, voice and video protocols

AMX Certified Programmer would be a plus

Extron Authorized Programmer would be a plus

Extron Control Specialist would be a plus

Crestron Masters Certified Programmer would be a plus

To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.