Assistant General Manager Stores at Jaizai Investment Inc – Atlanta, Georgia

About Company:

The Whitaker Group is always looking for talented individuals that are willing to push the boundaries of creativity –– thinkers, strategists, photographers, sales, marketers, and computer savvy designers that are not afraid to challenge the status quo. The culture we cultivate welcomes innovation through creativity and promotes teamwork.

About the Role:

The Assistant General Manager Stores plays a pivotal role in supporting the overall management and operational success of retail store locations across the United States. This position is responsible for assisting in driving sales growth, enhancing customer satisfaction, and ensuring efficient store operations in alignment with company standards and goals. The role requires close collaboration with store managers and corporate teams to implement strategic initiatives, optimize inventory management, and maintain high standards of merchandising and store presentation. The Assistant General Manager will also contribute to staff development by coaching and mentoring store teams to achieve performance targets and foster a positive work environment. Ultimately, this role ensures that stores operate smoothly, profitably, and deliver an exceptional shopping experience to customers while adhering to all regulatory and company policies.

Minimum Qualifications:

• Bachelor’s degree in Business Administration, Retail Management, or a related field.
• Minimum of 3 years of experience in retail management or a similar leadership role.
• Proven track record of managing store operations and achieving sales targets.
• Strong understanding of inventory management and merchandising principles.
• Excellent communication and interpersonal skills.

Preferred Qualifications:

• Master’s degree in Business Administration or related discipline.
• Experience working in multi-store retail environments.
• Familiarity with retail management software and point-of-sale systems.
• Demonstrated ability to lead and develop high-performing teams.
• Knowledge of labor laws and retail compliance standards in the United States.

Responsibilities:

• Assist the General Manager in overseeing daily store operations to ensure efficiency and compliance with company policies.
• Support the development and execution of sales strategies to meet or exceed revenue targets.
• Monitor inventory levels and coordinate with supply chain teams to maintain optimal stock availability.
• Lead, train, and motivate store management and staff to deliver excellent customer service and achieve operational goals.
• Analyze store performance metrics and prepare reports to identify opportunities for improvement.
• Ensure adherence to health, safety, and security standards within the store environment.
• Collaborate with marketing and merchandising teams to implement promotional activities and maintain visual merchandising standards.
• Handle customer escalations and resolve operational issues promptly to maintain customer satisfaction.

Skills:

The Assistant General Manager Stores utilizes leadership and communication skills daily to effectively manage and motivate store teams, ensuring alignment with company objectives. Analytical skills are essential for interpreting sales data and operational reports to make informed decisions that drive store performance. Proficiency in inventory management and merchandising enables the role to maintain optimal stock levels and appealing store layouts that enhance the customer experience. Problem-solving skills are frequently applied to address operational challenges and customer concerns promptly and efficiently. Additionally, familiarity with retail technology systems supports streamlined store operations and accurate reporting.