Book Processing Quality Assurance Clerk (BPQA) at Follett Content Solutions LLC – McHenry, Illinois

Follett Content Solutions has been a trusted partner for educators since 1873! We support our educators that touch more than 45 million students worldwide. Follett Content Solutions helps build a diverse collection of print and digital resources to support every student. We are currently hiring for a Book Processing Quality Assurance (BPQA) role. This position is a full-time non-exempt role in our warehouse located in McHenry, IL. The pay for this position is $17.25 per hour. We offer an array of benefits, to see those benefits please see our careers main page.

Any pay range disclosed is based upon a combination of neutral factors such as required qualifications, experience, education, skill, training, certifications, seniority, etc. Follett Content Solutions reserves the right to provide any successful candidate a salary at the most appropriate level set as a result of such candidate’ qualifications, experience, education, skill, training, certifications or seniority.

Responsibilities:

• Review tote list for customer requested titles, count and/or processing specifications.
• Inspect each book for dirt, damage, or defects. Complete Error Report form for any errors found.
• Determine whether books are processed according to customer’s instructions and established quality standards. Complete Error Report form for any errors found.
• Re-inspect any books reworked by Processors for quality and accuracy.

• Attention to detail
• High School Diploma or Equivalent
• Basic Computer Skills
• Ability to stand for full shift of 8 hours (longer if working Overtime)
• Lift up to 50lbs with or without assistance

*As an Equal Opportunity Employer, we are committed to providing reasonable accommodations to job applicants with disabilities. If you are interested in applying for employment and need assistance or an accommodation in the application process due to a disability, please contact us by email or phone. Email: Send request to fcshr@follettcontent.com Phone: Request assistance by calling 800.773.7010 x45130. When contacting us, please provide your contact information, the job position or title, and state the nature of your accessibility issue.