Reconstruction Project Manager at Servpro – Lebanon, Tennessee
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About This Position
At SERVPRO of Wilson County, we don’t just rebuild structures — we restore comfort, stability, and peace of mind for the customers who trust us during some of their toughest moments. We’re looking for a Reconstruction Project Manager who thrives in a fast‑paced environment, leads with confidence, and values doing the right thing for people.
You’ll join a team that believes in supporting each other, celebrating wins, and creating a workplace where everyone can grow. If you’re motivated, customer‑focused, and ready to make an impact, you’ll feel right at home here.
What You’ll Do
Customer & Client Management
Lead the customer experience from start to finish, ensuring satisfaction at every step.
Evaluate and sell projects while educating customers on the reconstruction process.
Build strong relationships with clients, subcontractors, and resource partners.
Project Development & Execution
Develop scopes of work and review estimates.
Negotiate project scope and secure approvals.
Collect deposits and draws.
Schedule technicians, subcontractors, and material suppliers.
Create and manage project timelines.
Oversee service execution, conduct quality checks, and resolve issues quickly.
Maintain detailed job documentation.
Ensure compliance with plans, specs, codes, and scope requirements.
Complete punch lists and perform final walk‑throughs.
Obtain signed Certificates of Completion and Satisfaction.
Financial Management
Review and manage project budgets.
Track expenses and assist with final payment collection.
Leadership & Team Development
Support personnel and manage warranty activities.
Foster a positive, collaborative, and safety‑focused team culture.
Logistics & Safety
Secure necessary permits.
Identify and qualify subcontractors and resource providers.
Manage equipment, tools, and materials.
Ensure safe work practices and adherence to risk‑management guidelines.
What You Bring
High school diploma or GED required.
PMP Certification preferred.
Previous construction management experience.
Strong customer service background.
Excellent written and verbal communication skills.
Basic computer proficiency (Word, Excel).
Restoration and/or construction experience preferred.
Physical & Work Environment
Frequent walking and standing.
Regular driving and sitting.
Occasional ladder use.
Exposure to heat and loud jobsite environments.
Schedule & Travel
Full‑time, typically Monday–Friday, 7:00 a.m.–5:00 p.m. (minimum 40 hours).
Frequent long hours, on‑call needs, and weekend availability.
Local travel required.
Why You’ll Love Working Here
At SERVPRO of Wilson County, we believe great work starts with a great culture. We value teamwork, integrity, open communication, and personal growth. You’ll be supported by leaders who care, surrounded by teammates who have your back, and encouraged to bring your ideas to the table. We work hard, celebrate often, and take pride in making a real difference for our community.