Distribution Account Associate at Transmaritime, Inc. – El Paso, Texas

Position Objective: Work with clients to establish detailed profiles and procedures that properly represent their export/import process. Models and acts in acts in accordance with our guiding principles and core values.

Main Activities

Distribution Account Associate - Client Account focus

1 Serve as the primary point of contact for assigned distribution accounts.

2 Process incoming orders from distribution accounts accurately and efficiently, ensuring that all order specifications are correctly entered into the system.

3 Create outbound orders in the system, ensuring accuracy of order specifications, and shipping instructions.

4 Coordinate with internal warehouse and transportation teams to optimize order picking, packing, and shipping processes

5 Provide exceptional customer service to distribution accounts, proactively addressing inquiries, resolving issues, and managing escalations in a timely and professional manner.

6 Use of technology tools and systems, such as warehouse management systems (WMS), transportation management systems (TMS), and yard management system (YMS).

7 Provide customer-specific reports such as inventory reports, inbound and outbound shipment reports, and other customized reports to meet client requirements.

8 Perform tasks strictly as assigned. If you have questions and/or doubts you must stop immediately for additional instructions.

9 Be courteous and responsible with all drivers and/or contract vendors.

10 Compliance with Safety and Security Programs.

11 Maintain Facilities, clean, organized, & compliant with regulation.