Distribution Account Associate at Transmaritime, Inc. – El Paso, Texas
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About This Position
Position Objective: Work with clients to establish detailed profiles and procedures that properly represent their export/import process. Models and acts in acts in accordance with our guiding principles and core values.
Main Activities
Distribution Account Associate - Client Account focus
1 Serve as the primary point of contact for assigned distribution accounts.
2 Process incoming orders from distribution accounts accurately and efficiently, ensuring that all order specifications are correctly entered into the system.
3 Create outbound orders in the system, ensuring accuracy of order specifications, and shipping instructions.
4 Coordinate with internal warehouse and transportation teams to optimize order picking, packing, and shipping processes
5 Provide exceptional customer service to distribution accounts, proactively addressing inquiries, resolving issues, and managing escalations in a timely and professional manner.
6 Use of technology tools and systems, such as warehouse management systems (WMS), transportation management systems (TMS), and yard management system (YMS).
7 Provide customer-specific reports such as inventory reports, inbound and outbound shipment reports, and other customized reports to meet client requirements.
8 Perform tasks strictly as assigned. If you have questions and/or doubts you must stop immediately for additional instructions.
9 Be courteous and responsible with all drivers and/or contract vendors.
10 Compliance with Safety and Security Programs.
11 Maintain Facilities, clean, organized, & compliant with regulation.
Monday - Friday
8:00 AM - 5:00 PM CST
40.00 Weekly Hours
Weekly Payroll