Enterprise Engagement Manager in United States at Jobgether
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Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Enterprise Engagement Manager in United States.
This role sits at the intersection of enterprise delivery, product enablement, and strategic customer partnership, focused on driving the successful rollout and adoption of advanced AI-powered solutions within large organizations. You will be responsible for ensuring that complex implementations move smoothly from proof-of-concept to full-scale production, delivering measurable business impact. Working closely with product, engineering, and customer stakeholders, you will translate business needs into structured execution plans and ensure alignment across technical and non-technical teams. The role requires strong program management capabilities combined with a deep understanding of enterprise environments and emerging AI technologies. You will act as a key partner to customers, helping them operationalize AI solutions and expand their use across business units. This is a highly cross-functional role where success is defined by adoption, value realization, and long-term customer growth. It is ideal for someone who thrives in fast-paced, product-driven environments and enjoys solving complex implementation challenges.
- Own the end-to-end delivery, rollout, and adoption of enterprise AI solutions, from post-pilot phases through full-scale deployment and expansion.
- Partner closely with product and engineering teams to translate customer requirements into actionable implementation and execution plans.
- Coordinate multiple stakeholders across business, IT, data, and executive teams to ensure alignment and smooth execution.
- Define and track success metrics related to adoption, usage, and business impact to demonstrate value realization.
- Lead enablement sessions, training programs, and onboarding activities to ensure effective customer adoption of solutions.
- Manage project timelines, delivery milestones, and cross-functional coordination to ensure successful and on-time deployments.
- Identify expansion opportunities by uncovering new use cases and areas where AI can drive additional business value.
- Provide structured feedback from enterprise customers to inform product improvements and delivery best practices.
- 3+ years of experience in enterprise-facing roles such as Program Manager, Engagement Manager, Implementation Lead, Technical Account Manager, or Enterprise Customer Success.
- Proven experience managing complex, multi-stakeholder enterprise projects, ideally within SaaS, data, AI, or digital transformation environments.
- Strong project management and execution skills with the ability to deliver under tight deadlines and evolving requirements.
- Business and technical fluency with the ability to communicate effectively across executives, engineers, and end users.
- Excellent communication, stakeholder management, and relationship-building skills in English (additional languages are a plus).
- Strong ownership mindset with high attention to detail and a proactive, problem-solving approach.
- Ability to operate in fast-moving environments with ambiguity and changing priorities.
- Nice to have: experience with GenAI or LLM-based products, API integrations, data workflows, consulting, or structured project management methodologies.
- Competitive compensation aligned with enterprise and AI industry benchmarks
- Opportunity to work with cutting-edge AI and LLM-based technologies in production environments
- Exposure to large-scale enterprise customers and complex transformation projects
- High-impact role with direct influence on product adoption and customer success outcomes
- Collaborative, product-driven culture working closely with engineering and product teams
- Career growth opportunities in a fast-scaling AI-focused organization
- Flexible and modern working environment supporting remote collaboration
- Opportunity to shape best practices for enterprise AI deployment and adoption.