Front Desk Receptionist | Client Concierge at Cosmetic Physician Partners – Reno, Nevada

CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care.

Reno Tahoe Plastic Surgery offers a refined med spa experience guided by the leadership and vision of Dr. McCormack. While widely recognized for her surgical expertise, Dr. McCormack sets the tone for the entire practice through her transparency, compassion, and deeply personalized approach to patient care. Her philosophy extends beyond surgery—shaping a med spa environment where patients feel supported, informed, and empowered at every step of their aesthetic journey.

Under her direction, the med spa emphasizes treatments that enhance natural beauty while prioritizing safety, education, and long-term confidence. Dr. McCormack’s passion for helping patients look and feel their best is reflected in every detail, from consultation to results, ensuring each experience is both uplifting and transformative.

Supporting her leadership is a highly skilled team of aestheticians, expert injectors, registered nurses, and dedicated patient coordinators. Together, they create a welcoming and professional atmosphere designed to make every visit comfortable, enriching, and tailored to individual goals. The result is a med spa experience that blends medical expertise with a warm, patient-centered touch—true to Dr. McCormack’s commitment to excellence.

Work Schedule:

This is a full-time position. The role is onsite with standard working hours of Monday- Friday 9AM-5PM . We believe in maintaining a healthy work-life balance while ensuring business needs are met.

Responsibilities:

· Greet and check-in patients upon arrival.

· Gather requisite patient information, place in chart, and enter in computer.

· Check patients out and collect all fees as required.

· Answer incoming phone calls, retrieve messages from voicemail, schedule appointments, record complete messages, and direct callers to the appropriate personnel.

. Accurately promote and provide detailed information about sales and special promotions

· Ensure retail products are consistently stocked and well-organized.

· Assist with light housekeeping duties maintaining cleanliness as needed.

· Ensure comfort of patients in waiting room and cleanliness throughout the office.

Qualifications:

· 2 Years experience in a customer facing role, medical office or med spa is a plus.

· Experience answering phones in an office environment.

· Excellent communication, organizational, and management skills.

· Must have proficient computer and typing skills.

Benefits:

· Competitive Compensation Package – Offering a salary that recognizes your skills and experience.

· Health & Dental Benefits – Comprehensive coverage to prioritize your well-being.

· 401(k) Matching – Plan for the future with our generous 401(k) matching program.

· Aesthetic Industry Perks – Enjoy free and discounted services and products.

· Great Culture & People-First Organization – Join a fun, drama-free environment that rewards collaboration and values those who help foster a positive workplace.