Project Coordinator at High 5 Plumbing – Golden, Colorado

At High 5, our mission is simple but powerful:

To come together as more than individuals to create a positive impact on our team, our clients, and our community, one High Five at a time. If you’re looking to make a meaningful difference both in your own career and in the lives of others, this is the place for you.

Why Join Us?

• Competitive Compensation: $30-$35/hour.
• Weekly Pay: Get paid every Monday!
• Benefits: Medical, dental, vision, and life insurance coverage for you and your family.
• Company-Matched 401(k): Invest in your future with employer contributions.
• Paid Holidays + PTO: Enjoy paid company holidays in addition to accrued Paid Time Off.
• Career Growth & Training: Access ongoing professional development.

Pre-Installation Coordination

• Serve as the primary contact for VP calls, financing questions, and customer communication.

• Confirm payment type, process down payments, and ensure financing is fully approved before scheduling.

• Order equipment/materials, verify availability, and coordinate with the warehouse team.

• Ensure all sales and installation checklists are complete and accurate.

• Pull permits, schedule inspections, and confirm permit fees are included in estimates.

• Schedule installation dates once all prerequisites are met.

Post-Installation Administration

• Submit Xcel rebate paperwork and AHRI certificate.

• Register HVAC equipment and enter related invoices.

• Complete job costing templates within 48 business hours and route for management approval.

• Track permits through completion; schedule corrections and re-inspections when required.

• Serve as first point of contact for customer concerns and support customer service as needed.

Job Close-Out

• Finalize jobs by verifying accurate job summaries, signatures, payments, and financing steps.

• Ensure materials and purchase orders are properly added and received.

• Communicate with technicians regarding missing details or follow-up needs.

• Apply appropriate job tags and send final customer review communications.

• For jobs on hold, follow technician notes to schedule return appointments and ensure invoices and work orders are accurate before finalizing.

• Experience working both independently and in a team-oriented, collaborative environment.

• At least 3 years of customer service or related experience.

• 2 years of scheduling, planning, and/or coordination experience.

• Strong written and oral communication skills.

• Strong ability to prioritize.

• Strong attention to details.

• Ability to follow through while having strong time management.