Senior Digital Product Manager in San Francisco, California at Verndale LLC

Verndale is a digital experience agency dedicated to driving growth by helping businesses create meaningful human connections in an increasingly digital world. With offices in Boston, Montreal, Los Angeles, Quito, and hubs across the Americas, we partner with marketing and technology leaders to deliver personalized web, mobile, and ecommerce solutions that elevate customer experiences.

At Verndale, we thrive on collaboration and innovation, offering a full range of services that span strategy, design, development, personalization, SEO, analytics, and digital advertising. We celebrate diversity and inclusion, striving to create a climate of respect essential for both individual and company success.

If you're ready to be part of a passionate team dedicated to making an impact and driving growth, we invite you to explore a career at Verndale.

We are hiring a Senior Digital Product Manager to join our team embedded with a globally recognized consumer electronics brand headquartered in Cupertino, CA. You will work alongside the client's online store team on their consumer ecommerce experience, with a current focus on payments initiatives. This is a hybrid role and requires working onsite in Cupertino three days per week (shuttle provided).

• Partner with designers and engineers to define and deliver new payments integrations and checkout experiences across the client's digital storefront.
• Work with client product and business stakeholders to scope features and drive them from concept through design and development.
• Own the day-to-day mechanics of product delivery, including specifications, acceptance criteria, dependency tracking, status reporting, and quality checks.
• Build and maintain strong working relationships with cross-functional partners across the client's organization.
• Surface risks, tradeoffs, and dependencies early, and keep client stakeholders informed throughout the project lifecycle.
• Validate and verify project deliverables and uphold a high bar for quality.

• Bachelor's degree.
• 4 to 7 years of product management experience shipping consumer-facing digital products. Ecommerce backgrounds are strongly preferred.
• Proven ability to navigate large, matrixed organizations with multiple competing priorities, and to influence outcomes without direct authority.
• Excellent interpersonal skills and a demonstrated track record of building consensus among cross-functional partners to keep work moving forward.
• Intellectually curious and highly adaptable, with the ability to quickly learn the working norms of new teams and environments.
• Low ego and high emotional intelligence, with the professional maturity to build influence on a new team through contribution rather than credentials. You lead with questions before recommendations.
• Technical curiosity and fluency. You can follow architecture discussions, read API documentation, and engage credibly with engineering partners on technical tradeoffs and estimates.
• Experience working closely with design teams, with a solid understanding of the UX process and how designers work. You value designer input and partner with them effectively throughout the product lifecycle.
• Ability to move fluidly between the big picture and operational details, and to maintain momentum when priorities and deadlines shift.
• Strong written and verbal communication.

• Experience delivering ecommerce checkout, payments, financing, or subscription experiences at scale.
• Experience working embedded inside a client organization or in a consulting or agency capacity.
• Experience navigating large consumer technology organizations with complex stakeholder maps.