Executive Vice President (EVP) , Sales and Customer Experience at Jobgether – United States

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Executive Vice President (EVP), Sales and Customer Experience in United States.

This executive leadership role is responsible for shaping and executing the enterprise-wide strategy for sales and customer experience across a national organization. You will oversee large-scale commercial and customer-facing teams while ensuring alignment between growth objectives, risk frameworks, and long-term value creation. The role sits at the intersection of sales transformation, customer experience innovation, and strategic executive leadership. You will act as a key architect of business strategy while also managing critical relationships with senior external partners and clients. A major focus of the role is delivering a seamless, technology-enabled customer journey across all touchpoints. This is a high-impact position requiring strong executive presence, strategic clarity, and the ability to lead transformation in a complex, data-driven environment.

• Define and execute the enterprise-wide sales and customer experience strategy aligned with corporate goals, risk appetite, and long-term value creation.
• Lead national Sales and Customer Experience organizations, ensuring consistent execution and a differentiated, high-quality customer journey across all touchpoints.
• Build and manage executive-level relationships with key customers, partners, and external stakeholders, including technology and platform vendors.
• Drive large-scale transformation initiatives across sales and customer experience, including digital enablement, workflow modernization, and data-driven operating models.
• Oversee customer-facing technology strategy, ensuring seamless integration of tools, processes, and experiences across the organization.
• Identify and develop new business opportunities, supporting growth across the full commercial lifecycle.
• Manage annual planning, budgeting, and cross-functional initiatives including compensation design, training, and marketing alignment.
• Champion automation and operational efficiency initiatives to improve scalability, reduce friction, and enhance customer outcomes.

Requirements:

• 15+ years of progressive leadership experience in enterprise sales, customer experience, or commercial strategy roles.
• Proven track record of leading large-scale organizations with full P&L responsibility.
• Strong experience developing and executing enterprise growth strategies in complex, regulated, or data-driven environments.
• Demonstrated ability to lead transformation initiatives involving sales operations, customer experience, and technology enablement.
• Exceptional leadership skills with experience coaching senior teams and influencing across executive-level stakeholders.
• Strong commercial acumen with understanding of pricing, risk considerations, and financial performance drivers.
• Outstanding communication and executive presence, with the ability to represent the organization externally at the highest level.
• Strong analytical, strategic thinking, and decision-making skills in fast-paced environments.

Benefits:

• Competitive base salary ranging from $300,000 to $350,000 annually.
• Eligibility for performance-based annual incentive compensation.
• Generous paid time off including up to 30 days annually, plus holidays and floating holidays.
• Comprehensive healthcare coverage including medical, dental, vision, and life insurance.
• 401(k) retirement plan with strong company match and immediate vesting.
• Employee Stock Purchase Plan (ESPP).
• Paid parental leave and family support benefits.
• Homebuyer assistance and financial support programs.
• Remote-first flexibility and access to additional wellness and development benefits.