Administrative Coordinator at HOF Village Newco LLC – Canton, Ohio

Administrative Coordinator (Events, Operations & Corporate Support)

Job Summary:

The Administrative Coordinator provides cross-functional administrative support across the Private Events, Operations, and Corporate teams. This role plays a critical part in ensuring efficient day-to-day operations by supporting event planning activities, assisting with administrative needs for Operations, and managing centralized corporate functions.

The position serves as a key point of internal organization, supporting communication flow, calendar management, and scheduling across the campus. The Administrative Coordinator will also manage inbound communications and help direct inquiries to the appropriate departments to ensure responsiveness and efficiency.

This role is ideal for a highly organized, detail-oriented individual who thrives in a fast-paced, multi-functional environment and can effectively manage competing priorities.

This is a full time position and will report to the Senior Director of Operations.

Essential Job Functions/Responsibilities:

Private Events Support (Approximately 50%)

• Provide administrative support to the Private Events team throughout the event lifecycle.
• Assist with preparation of event documentation including proposals, contracts, and event orders.
• Support event scheduling, calendar updates, and internal meeting coordination.
• Coordinate client communications as directed by the Events team.
• Assist with event file management, tracking, and organization of event-related materials.
• Maintain accuracy of event calendars and ensure alignment across teams.

Operations Administrative Support (Approximately 30%)

• Provide administrative support to the Operations team.
• Assist in preparation of meeting agendas, materials, and presentations.
• Document and distribute meeting minutes, action items, and follow-ups.
• Maintain organized records, files, and documentation related to operations activities.
• Support tracking of internal action items and ensure proper documentation is maintained.
• Assist with general administrative tasks to support operational leadership.

Corporate & Administrative Support (Approximately 20%)

Calendar & Scheduling Management

• Serve as the primary coordinator for all shared campus calendars, including Team Up system, meeting rooms, & common areas.
• Ensure accurate scheduling, conflict resolution, and alignment across departments.
• Assist with travel coordination including airfare and hotel reservations as needed.
• Coordinate internal meeting scheduling and room reservations.

Inbound Communications & Administrative Coordination

• Answer inbound calls and serve as a first point of contact for general inquiries.
• Direct calls, emails, and mail and inquiries to the appropriate department or individual.
• Ensure timely and professional communication across all interactions.
• Provide general administrative support to corporate functions as needed.

General Responsibilities

• Maintain a high level of organization and attention to detail across all tasks.
• Support cross-department communication and administrative needs.
• Assist with ad hoc projects and administrative requests across the organization.
• Provide a high level of customer service to internal teams, clients, and partners.
• Respond in a timely manner to calls, emails, and internal requests.
• All other duties as assigned.

FULL TIME/SALARY/ EXEMPT

Required Knowledge, Skills, & Desired Qualifications:

• Minimum of High School Diploma or GED. Associates Degree preferred.
• Minimum of 2 years’ experience in an administrative role highly desired.
• Consistent performance exhibiting a high level of initiative, sense of urgency, extreme attention to detail, quick learning capability, common sense, and ability to problem-solve.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Exceptional communication skills including polished written and verbal communication and comprehension.
• Highly proficient in Microsoft Office—Outlook, Word, Excel, and PowerPoint—and comfortable with learning new technology platforms.
• Proactive/self-starter with the ability to work effectively and remain organized in a high volume and fast-paced environment.
• Strong time-management skills as well as the ability to prioritize, multi-task, and coordinate multiple projects at once.
• Ability to work independently while maintaining a high level of performance, working quickly without compromising quality.
• Must have the ability to demonstrate uncompromised judgment and discretion regarding confidential matters while maintaining confidentiality.
• Must be a flexible and reliable team player, both within own department and entire organization.

Physical Requirements for Position:

• The ability to lift up to 25 pounds regularly.
• The ability to work in various Ohio weather conditions, inside and outside.
• The ability to move safely over uneven terrain, steps, or in construction zones.
• The ability to see and respond to hazardous situations.
• The ability to sit, stand, squat, and walk for periods of time as required for the position.
• Must be able to hear, see, and speak.
• Ability to comprehend instructions and retain information.
• Must have manual dexterity necessary to complete all job duties.
• Must be available to work in Canton, Ohio.

Core Competencies:

• Vision and Strategic Thinking: Addresses issues preemptively, thinks strategically, and anticipates needs and priorities.
• Entrepreneurship: Champions innovation and encourages new ideas. Builds momentum to get things done by communicating clearly and consistently. Acts decisively. Helps others to successfully manage organizational change. Recognizes successes and informed risk-taking.
• Integrity: Is ethical and honest in all dealings. Keeps confidences and is highly responsible in managing strictly confidential information. Treats others fairly and equitably. Delivers what is promised. Is respected by others.
• Accountability for Results: Sets goals and high standards to accomplish these goals. Follows through on all commitments. Has a sense of direction and keeps focused but knows when to be flexible and adapts accordingly. Maintains a positive attitude despite stress, frustration, and ambiguity; recovers quickly from disappointments and setbacks. Questions how things were done in order to develop ways to do things more efficiently. Encourages diverse thought and welcomes contributions.
• Relationship Management/Collaboration: Builds, maintains, and values positive relationships inside and outside the organization. Allocates effort to understanding and meeting needs of customers and targeted prospects, and community leaders. Assists others in accomplishing their goals. Communicates effectively and speaks and writes clearly. Listens and values contributions of others.
• Learning Agility: Learns technology, new systems, and processes to improve job proficiency. Inspires and encourages others to learn and grow in their careers.
• Coaching and Development: Encourages and inspires others’ development and growth while also working to improve themselves. Conveys high expectations both of themselves and for others. Regularly provides helpful guidance and advice and appreciates the opportunity to grow when receiving the same.
• Execution: Ability to take plans and successfully execute against them.

ABOUT HALL OF FAME VILLAGE

Hall of Fame Village is a multi-use sports, entertainment and media destination centered around the Pro Football Hall of Fame’s campus in Canton, Ohio. The Village features over 100 acres of immersive experiences to dine, shop, and be entertained and includes 8 different venues. Tom Benson Hall of Fame Stadium is a world-class 23,000 seat, sports and entertainment stadium with luxury suites, rooftop cabanas, and other premium spaces for private, corporate, and special events. ForeverLawn Park is home to a wide array of tournaments with its seven turfed multipurpose fields with tournament quality lighting and hospitality, ticketing, and coaching/classroom/medical building. Center for Performance is the largest inflatable domed facility in the country and provides year-round capacity for events of all kinds. Constellation Center for Excellence is a 75,000-square-foot mixed-use facility for sports-centric research and programming, office, and retail space. Fan Engagement Zone is an 82,000-square-foot sports and entertainment-themed retail promenade. Play Action Plaza comprises 3.5 acres of green space adjacent to the Fan Engagement Zone that includes amusement rides, an outdoor amphitheater, bar area with patio, space for food trucks, a walking path, and the largest man-made water feature in Ohio. Currently under construction are a 144,000 sq. ft. football-themed waterpark and a seven-story, 130,000 sq. ft Hilton Tapestry Hotel. Phase III is currently in planning stages. For more information, visit www.HOFVillage.com.

Hall of Fame Resort & Entertainment Company and its subsidiaries are equal opportunity employers.