Quality Assurance Analyst at Responsive Auto Insurance Company – Plantation, Florida

About Responsive

Founded in 2007 and headquartered in Plantation, Florida, Responsive is a leading provider of personal auto insurance in Florida. We collaborate with thousands of agents from respected insurance agencies to deliver world-class service and claims experiences. Responsive stands for making auto insurance simple, affordable, and hassle-free; a promise we deliver through innovation, feedback, and a commitment to excellence.

Why Join Responsive?

Hybrid Work Environment: This position has the opportunity work a hybrid, in person and remote, schedule.

· Employer-Paid Healthcare: Medical, dental, and vision plans with free preventative care. Employer pays 100% of the full-time employee’s medical, dental and vision plan premium costs.

· Employer Contributed HSA: $500 per quarter employer contributed to your HSA account

· Retirement Savings: 401(k) with company match.

· Wellness Programs: Mental health support and wellness initiatives.

· Career Development: Training and growth opportunities in a collaborative environment.

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Work Authorization Requirement

Applicants must be currently authorized to work in the United States on a full-time basis. Responsive Auto Insurance does not sponsor employment-based visas now or in the future.

All offers of employment are contingent upon verification of identity and work authorization in accordance with federal law.

What You Will Do

· Perform manual QA testing across business applications

· Review business requirements and work with project owners to clarify expectations and outcomes

· Translate vague or high-level requirements into detailed test cases and scenarios

· Anticipate edge cases, potential issues, and areas of risk based on requirements and user behavior

· Communicate findings clearly, concisely, and professionally in both written and verbal form

· Collaborate with developers and stakeholders to clarify issues, reproduce defects, and confirm resolutions

· Break down complex technical concepts into simple, user-friendly language for business users

· Assist with developing and updating QA documentation, user guides, and test plans

Qualifications

· Demonstrated strength in critical thinking, communication, and problem solving

· Ability to ask thoughtful questions, clarify uncertainty, and identify gaps in requirements

· Exceptional verbal and written communication skills, including the ability to interact with both technical and non-technical stakeholders

· Detail-oriented with the ability to anticipate potential issues before they arise

· Experience with manual testing in software environments is preferred

· Ability to collaborate effectively with development teams and business stakeholders

· Self-motivated with a desire to learn and grow professionally