DMS - Sci Info Services - Sci Info - Systems Administrator IV at National Radio Astronomy Observatory – CHARLOTTESVILLE, Virginia

Position Description:

Position Summary

The National Radio Astronomy Observatory (NRAO) is a prestigious research and development organization that plays a vital role in the study of the universe. The Observatory is a hub for technological and scientific collaboration, operating state-of-the-art radio telescope facilities for use by the international scientific community. The NRAO also host conferences and workshops, providing opportunities to exchange ideas and expertise as well as build partnerships.

The National Radio Astronomy Observatory seeks an experienced Systems Administrator (Level III or IV, based on qualifications) to join the Science Information Services Operations Group. This senior role combines deep systems expertise with operational ownership, and direct contribution to mission-critical science delivery.

The position is based in Charlottesville, VA.

What You Will be Doing:

• Contribute to the implementation, and lifecycle management of RHEL-based systems supporting data processing and archival of science data flows.
• Provide support for the systems managing the scientific data flow coming from the Joint ALMA Observatory (JAO) in Santiago, Chile, to the North American ALMA Science Center, located at NRAO Headquarters in Charlottesville.
• Perform deployments of the ALMA software in our Docker environments in coordination with JAO and the other ALMA Regional Centers (ARC).
• Perform deployments of CASA software package.
• Monitor the data flow, storage capabilities and performance of the archive and pipeline systems.
• Develop and maintain automation tools in Python and SQL to monitor data pipeline health, generate operational metrics, and trigger reliable alerts. Provide weekly health reports.
• Serve as Level-3 escalation for production incidents; conduct root-cause analysis, author post-mortem reports, and implement preventive measures.
• Triage and resolve escalated support tickets, providing timely, astronomer-facing status communications during incidents.
• Participate in agile development cycles (2-week sprints, daily stand-ups, Jira/Confluence) to deliver measurable improvements in stakeholder projects.
• Contribute to the NRAO Common Computing Environment (CCE) initiative for cross-site standardization and knowledge transfer.
• Travel occasionally to NRAO sites, including the Very Large Array (VLA), Atacama Large Millimeter/submillimeter Array (ALMA) in Chile, and international operations centers.

Work Environment

Work is typically performed in an office environment. The successful candidate Must be able to lift 25 lbs, climb stairs, and occasionally work at moderate altitudes (up to 7,000 ft / 2,134 m at the VLA site).

Who You Are:

• You have a Bachelor’s degree in computer science, information systems, astronomy, physics, or equivalent professional experience.
• You are a seasoned Linux systems administrator with at least four years of progressive responsibility in mission-critical or scientific computing environments.
• While not required you may have; Direct experience with high-data-rate scientific pipelines (radio astronomy, genomics, earth observation, or similar). Working knowledge of VictoriaMetrics, Ceph, SLURM, Prometheus/Grafana/Loki stacks. Familiarity with both agile (Scrum/Kanban) and traditional waterfall project methodologies. Familiarity with the Next Generation Archive System (NGAS) software is a plus.

Competency Summary

• Strong communication skills (written and verbal); ability to remain calm while supporting demanding clients; analytical thinker; ability to learn new systems quickly.
• Exceptional skill in troubleshooting complex data flows.
• Expert in Red Hat Enterprise Linux 8/9; RHCE or RHCA certification strongly preferred.
• Proficient in modern infrastructure automation and orchestration:
• Ansible Automation Platform (playbooks, collections, Execution Environments)
• Production container platforms (Mainly Docker Swarm. Kubernetes/OpenShift is a plus)
• Skilled in Python 3 automation and SQL (Oracle) for monitoring, reporting, and system health.
• Experienced with Telegraf, Prometheus, and alerting systems in operational settings.
• Experience with astronomical archive systems is an advantage.
• Ability to work closely coordinated with a geographically distributed team.
• A clear communicator capable of translating complex technical conditions into concise updates for astronomers, project leads, and senior management.

Observatory employees must be authorized to work in the United States. The Observatory presently cannot sponsor H-1B Visas for this position

Total Rewards:

Associated Universities, Inc. (AUI) offers a comprehensive total rewards package for this position, subject to eligibility requirements. We are committed to serving our employees and their families with an extensive and competitive compensation and benefits package that supports our employees’ overall well-being and career growth.

Compensation

AUI strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance.

Factors which may affect starting pay within this range may include; education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions.

Salary range: $80,000 to $115,000

Benefits:

AUI’s benefits package addresses the needs of employees and their families with most benefits beginning on the first day of employment. AUI provides excellent paid time off (13 holidays, annual accrual of up to 24 vacation days and 15 sick days, additional time off for doctor/dentist visits, and 8 weeks of paid parental leave). Medical, dental and vision plans are effective on the first day of employment. AUI’s retirement benefit contributes an amount equal to 10 percent of a qualified participant’s base pay with no required employee contribution; we also offer an optional supplemental, tax-deferred plan for employee retirement contributions.

Application Instructions:

Select the “Apply Now” button. Please be prepared to upload your current CV/Resume and a cover letter describing interest and suitability for the position

Equal Opportunity Employer Statement:

AUI is an equal opportunity employer. To view our complete statement, please visit https://public.nrao.edu/careers/. If you require reasonable accommodation for any part of the application or hiring process, you may submit your request by sending an email to resumes@nrao.edu. PM20