Web Manager at The National World War II Museum – New Orleans, Louisiana

The National WWII Museum is currently seeking a Web Manager. As a member of The National WWII Museum’s Marketing and Communications team, the Web Manager will maintain daily content updates to the Museum’s web properties while collaborating with colleagues within the Marketing and Communications department as well as with departmental teams across the Museum to ensure an effective digital presence.

Reporting directly to the Associate Vice President of Web Development and Digital Strategy, the Web Manager will ensure that the organization’s web presence is up to date, user friendly, visually appealing, and aligned with the Museum goals. The ideal candidate will be detail oriented with at least a foundational understanding of content management systems, web content strategy, user experience, and SEO best practices.

• Manage day-to-day content updates across websites using CMS platforms (e.g., Drupal, WordPress).
• Maintain the Museum’s online calendar of events using third-party tools (Blackbaud Luminate/Convio)
• Collaborate with colleagues across departments to plan, implement, and manage an effective digital presence for new and ongoing programs and initiatives to meet strategic goals
• Ensure web content and assets are optimized and accurate for desktop and mobile delivery, SEO, accessibility, and performance.
• Coordinate with the digital content director and marketing project manager to ensure timely publishing of online content.
• Support website content audits and review website analytics to identify outdated material and opportunities for improvement.
• Collaborate with designers and developers to enhance online content presentation and user experience.
• Ensure brand consistency and tone across all digital content.
• Review internal and external links for validity.
• Confirm proper usage rights of published media.
• Stay on top of digital trends and best practices.
• Undertake other projects as assigned by supervisor.

Qualifications

• Bachelor’s degree in Communications, Marketing, Business, Web Development, or related field.
• Experience in web content management or digital strategy.
• Proficiency with CMS platforms and strong HTML/CSS skills are a plus.
• Foundational understanding of SEO, web analytics (Google Analytics, GA4), and UX principles.
• Excellent writing, editing, and proofreading skills.
• Acute attention to detail and strong organizational skills.
• Experience with accessibility standards and responsive design or willingness to learn.
• Ability to manage multiple projects and stakeholders in a fast-paced environment.

In addition to offering competitive wages, the Museum’s benefits package includes:

• Medical insurance – 2 plan options; Museum pays 75% of premium
• Dental and vision insurance
• Flexible spending account
• 401(k) – Museum matches 50% of employee contribution up to 6%; employer contribution full vested after 3 years of employment
• Life insurance and AD&D - $15,000 policy employer paid; additional life and AD&D available
• Long term disability insurance
• Paid vacation and sick leave, 10 paid holidays per year
• Free parking
• Tuition assistance and professional development
• Employee assistance program

The National WWII Museum is an equal opportunity employer and seeks diversity in its workforce. We are dedicated to a policy of non-discrimination in employment on any basis including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process.