Product Quality Specialist at NOTIONS MARKETING CORP – Clearwater, Florida

Product Quality Specialist

Location: Clearwater, Florida | Full-Time, Hybrid (four days in office, one day remote)

About Us

Nicole Tonic Studios, Inc. (NTS), a division of Nicole Craft Brands, specializes in product development, designing, marketing, and innovation for our proprietary product lines in the arts and crafts industry. We offer a comprehensive range of crafting products that bring creativity to the store shelves of retailers. We are close-knit team of 20 employees in a friendly, open-office environment that feels more like a startup than a corporate office.

This entry level Product Quality Specialist is responsible for supporting product quality across the entire product lifecycle—from development and overseas manufacturing through inbound inspection, warehousing, and customer delivery. This role focuses on defect prevention, issue investigation, and continuous improvement to ensure products meet specifications, quality standards, and customer expectations.

Duties and Responsibilities

• Product Quality Assurance
  • Ensure products meet approved specifications, drawings, samples, and workmanship standards
  • Support quality reviews during new product development and product changes
  • Assist with first article, pilot run, and production approvals
  • Review inspection results and quality data to identify trends

• Manufacturing & Supplier Quality Support

  • Support overseas suppliers in meeting product quality requirements
  • Review inspection reports and follow up on corrective actions
  • Assist with root cause analysis and corrective/preventive actions (CAPA)
  • Escalate recurring or high-risk quality issues to Quality Management
    

• Inbound & Distribution Quality

  • Support incoming quality inspections at ports or domestic warehouses
  • Investigate warehouse, handling, or packaging-related quality issues

• Returns & Customer Quality Issues

  • Investigate customer complaints, returns, and quality claims
  • Identify root causes and recommend corrective actions

Knowledge, Skills and Abilities

• Strong analytical, documentation and organizational skills with meticulous attention.
• Strong communication skills for cross-functional and external collaboration.
• Proficient in documentation management and technical data review.
• Proficient with Microsoft Office, especially Excel.
• Strong critical thinking – probes for answers to questions on multiple levels.
• Ability to manage MULTIPLE projects in a fast-paced environment and meet deadlines.
• Understanding of CAPA process
• Knowledge on how to conduct basic root cause analysis
• Familiarity with product safety standards.

Requirements

Required Qualifications:

Preferred Qualifications:

Why You’ll Love It Here
We’re a small, friendly office where collaboration, flexibility, and initiative are valued. If you’re adaptable and excited to learn, this is a great opportunity to establish yourself while being part of a supportive, tight-knit team.

Physical and Environmental Conditions:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. The noise level in the work environment is usually low to moderate.