Housekeeper at Memorial Health Care Center – Owosso, Michigan

JOB SUMMARY

An employee in this position is responsible for providing regularly scheduled cleaning services in a Home for Aged (HFA) Assisted Living and Memory Care environment to maintain a pleasant, welcoming, sanitary and safe environment for residents, visitors and staff. An employee in this position works under the supervision of the Maintenance Supervisor. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family centered care.

PRIMARY JOB RESPONSIBILTIES

1. Clean all resident apartments, common areas and offices of the community including items such as, but not limited to, floors, furniture, windows, lights, waste baskets, furnishings, walls, mirrors, drinking fountains, basins, commodes, tubs and showers, etc. according to community procedures; empty trash containers daily; stock laundry rooms, staff lounge and community restrooms with necessary supplies.
2. Maintain cleanliness of the community by using cleaning methods such as, but not limited to, dusting, sweeping, sanitizing, damp mopping/scrubbing, vacuuming, washing, wiping, polishing, disinfecting as indicated with appropriate cleaning products; complete cleaning regimen on a daily and annual basis as designated by the Director of Activities & Resident Services.
3. Operate washing machines, clothes dryers, vacuums, carpet cleaners and other machinery required for cleaning; handling of dirty clothes and linens and sort, fold and put away clothing according to community procedures; make beds and change bed linens as scheduled.
4. Maintain clean and organized housekeeping, laundry and linen rooms, including maintenance of equipment; maintain inventory of housekeeping supplies and report to ED needed supplies and equipment repairs; report any furnishing repairs to the Maintenance Supervisor.
5. Establish effective working relationships with residents; develop and maintain an open relationship with residents of the community through regular interaction; encourage and support residents.
6. Report to the ED any incident, problem or concern regarding a resident or housekeeping request.
7. Practice appropriate safety, environmental, infection control, and safe handling, use and disposal of cleaning products, etc; familiar with (PPE) Personal Protective Equipment and universal precautions relating to OSHA-Blood-borne Pathogen Standard.
8. Become familiar with location of community’s Disaster Manual and Material Safety Data Sheets (MSDS) and the reporting system specified in the Right to Know policy.
9. Excellent attendance, timeliness in reporting to work, and discussion of all absences, injuries and illnesses with ED.
10. Attend minimum of 10 in-service training programs per 12 month period.

DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES

1. Other duties as assigned

JOB SPECIFICATIONS

EDUCATION

1. High school or GED equivalent

EXPERIENCE

1. Previous work experience with housekeeping responsibilities

ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS
These physical requirements are not exhaustive and additional job related physical requirements may be added on an as needed basis. Corrective devices may be used to meet physical requirements.

1. Sedentary Work: Frequently required to stand, kneel and crouch. On a daily basis may be required to move about, sit, climb stairs and bend. Is frequently required to lift and carry up to 20 lbs. May be required to push/pull/carry items between 20-100 lbs.
2. Vision: Requires the ability to perceive the nature of objects by the eye. Near acuity: Clarity of vision at 20 inches or less. Midrange Acuity: Clarity of vision at distances of more than 20 inches and less than 20 feet.
3. Motor Coordination: While performing the duties of the job, it is required to regularly perform functions that include using hand and finger movement, handle or feel objects, be able to use tools or equipment that requires reaching with hands and arms. Must be able to travel independently throughout the hospital; access patients/families including areas confined by space and/or equipment.
4. Speaking/Hearing: Ability to give and receive information through speaking and listening.

ESSENTIAL TECHNICAL ABILITIES

1. Proficiency using modern office, computer and telephone equipmentas used by Memorial Healthcare.

ESSENTIAL MENTAL ABILITIES

1. Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations.
2. Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws.

ESSENTIAL SENSORY REQUIREMENTS

1. Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals.
2. Able to hear for work-related purposes.

INTERPERSONAL SKILLS

1. Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication.
2. Required to remain calm when adversity is encountered.
3. Open, honest, and tactful communication skills.
4. Ability to work as a team member in all activities.
5. Positive, cooperative and motivated attitude.