Lead Maintenance Technician (Memphis) at ALCO Management – Memphis, Tennessee

SUMMARY OF POSITION

The Lead Maintenance Technician supports the daily operational needs of ALCO Management by maintaining assigned properties and ensuring all maintenance requests and preventative tasks are completed efficiently.

This role performs repairs, coordinates with vendors, maintains accurate service records, and fosters positive relationships with residents and staff. The Lead Maintenance Technician plays a critical role in ensuring properties remain safe, functional, and aligned with company standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Property Maintenance & Repairs
• Inspect properties and perform preventative maintenance to ensure safety and functionality.
• Respond promptly to resident maintenance requests and troubleshoot issues efficiently.
• Perform routine checks of HVAC, plumbing, electrical, and other building systems.
• Ensure units and common areas meet company quality standards.

Vendor & Project Coordination
• Coordinate with vendors and contractors for specialized repairs and services.
• Assist with property improvement projects and renovations as needed.
• Review maintenance supply inventory and order materials to prevent delays.

Documentation & Compliance
• Maintain accurate records of maintenance activities, work orders, and inspections.
• Complete required maintenance logs and compliance documentation.
• Ensure adherence to safety protocols and regulatory standards.

Team Collaboration & Support
• Partner with Community Managers to prioritize projects and allocate resources effectively.
• Train and mentor maintenance team members or temporary staff as needed.
• Participate in the on-call rotation to address emergency situations; on-call responsibilities are considered an essential job function.
• Perform additional duties that support property and organizational goals.

WORK ENVIRONMENT

Ability to work effectively in a fast-paced environment while managing multiple priorities. This role requires physical activity including lifting, climbing, and extended periods of standing or walking.

QUALIFICATIONS

Education
• High school diploma or equivalent required.
• Technical certifications or an associate’s degree in facilities management or related field preferred.

Experience
• 2+ years of experience in property maintenance, facilities management, or related field preferred.
• Multi-family or residential property experience strongly preferred.

Knowledge & Skills
• Strong understanding of building systems and safety standards.
• Ability to coordinate vendors and manage multiple maintenance priorities.
• Proficiency with maintenance management software (e.g., Yardi, Building Engines) and Microsoft Office.
• Strong troubleshooting, problem-solving, and communication skills.
• Organized, dependable, detail-oriented, and service-focused mindset.

COMPENSATION & BENEFITS

The compensation range for this position is $22.00 – $27.00 per hour. Starting pay is determined based on relevant experience, certifications, skill level, and internal equity.

In addition to base pay, eligible team members may participate in performance-based incentives where applicable.

ALCO offers a competitive benefits package including medical, dental, and vision coverage; company-paid life and disability insurance; 401(k) with company contribution; paid time off; and paid holidays.

Pre-Employment Requirements:
All offers of employment are contingent upon successful completion of a background check and drug screening, in accordance with ALCO’s policies and applicable law.
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ALCO Management is committed to building a team that reflects the communities we serve. We welcome candidates from all backgrounds and experiences. Every qualified applicant will receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, age, marital status, disability, genetic information, military or veteran status, or any other characteristic protected under federal, state, or local law.

Employment with ALCO is at-will. This means either the employee or the company may end the employment relationship at any time, with or without notice, and for any lawful reason. Nothing in this job posting should be interpreted as creating an employment contract or guarantee.

ALCO reserves the right to adjust responsibilities and expectations based on business needs. Candidates may be required to complete assessments, background checks, and reference checks as part of the hiring process.

By applying, you acknowledge that you have reviewed the role, understand the expectations, and consent to be contacted using the information you provide.