IT Project Operations Coordinator at ArchKey Solutions – Fenton, Missouri

ArchKey Solutions
Position Title: IT Project Operations Coordinator

Location: Fenton, MO, United States
Department: Business Services

Category: IT

description: Description

IT PROJECT OPERATIONS COORDINATOR
This position is based out of our St. Louis, MO

About ArchKey

ArchKey is one of the nation's largest privately held specialty trade installation and integrated facility service companies. We are a leader in designing, building and maintaining electrical, technologies and specialty systems. We're the POWER behind making the improbable possible.

We're electrifying the nation, energizing the future and bringing communities to life like never before. What we do today shapes the vision of tomorrow. Our work impacts lives long after the building is done. This means we are committed to building in ways that are not just technologically advanced, but sustainable, scalable and equitable by all. We're not just energizing infrastructure, we're energizing careers, communities, and the future.

Made up of the brightest minds in the industry, our team is our greatest asset bringing knowledge, skills, and experience to every project. This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow with us as we scale.

About the Position

The IT Project Coordinator is responsible for supporting and coordinating the operational execution of IT projects and initiatives across the organization. This role ensures effective planning, scheduling, resource allocation, and governance while enabling successful delivery of IT work. The IT Project Coordinator partners closely with IT leadership, technical leads, and the Strategic Projects team to ensure projects are aligned with organizational priorities, timelines, and capacity constraints.

This position plays a critical role in maintaining visibility into IT project activity, supporting decision-making through accurate reporting, and ensuring adherence to established project management standards and processes, and in alignment with all Company policies, procedures, values, key objectives and regulations.

Our Ideal Candidate

• Can flex and adapt with the growing needs of the business.
• Can work autonomously and creatively solve problems.
• Has excellent communication skills

Day in the Life

• Coordinates and tracks IT project activities, timelines, milestones, and deliverables across multiple concurrent initiatives.
• Provides clear, timely status updates, dashboards, and reporting to IT leadership and Strategic Project Managers.
• Utilizes project and work management tools (Jira, Asana, Azure DevOps (ADO), Smartsheet, Excel) to track progress, manage dependencies, and support analysis.
• Performs IT capacity and resource planning to ensure effective allocation of technical resources across approved projects and operational work.
• Partners with technical leads to develop and maintain detailed Work Breakdown Structures (WBS) for approved initiatives.
• Supports issue and risk management processes, including escalation tracking and coordination to ensure timely resolution.
• Assists with effort estimation for tasks and deliverables to support accurate project planning and forecasting.
• Collaborates with the Strategic Projects team on project intake, prioritization, and pipeline planning activities.
• Creates, tracks, and manages Change Requests, ensuring proper documentation, approvals, and communication in alignment with governance processes.
• Supports continuous improvement of IT project coordination, reporting, and governance practices.
• Consistently makes decisions in an attentive and safe manner to ensure the safety and health of self and others.
• Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities.
• Promotes and models the Company mission, vision and values through exercising sound and ethical business practices, championing all elements of diversity, equity, and inclusion (DEI) and providing high quality services and programs as they relate to clients, subcontractors, co-workers, suppliers, and the public.

Minimum Qualifications

• Bachelor's degree in Information Technology, Computer Science, or equivalent experience in a related field.
• 4+ years of experience in IT project coordination, project administration, or a similar role.
• Strong understanding of IT systems, software development life cycle (SDLC), and infrastructure projects.
• Preferred Certifications: Certified Associate in Project Management (CAPM); Project Management Professional (PMP); Agile, Scrum, or other relevant project management certifications.
• Strong proficiency with project and work management tools, including Jira, Asana, Azure DevOps (ADO), Smartsheet, Smartsheet Resource Manager, and advanced Excel.
• Demonstrated expertise in capacity planning, resource management, and effort estimation.
• Ability to develop, maintain, and manage Work Breakdown Structures (WBS).
• Experience managing Change Request workflows within structured governance environments.
• Ability to work effectively with cross-functional technical teams and senior stakeholders.
• Exceptional organizational, time management, and communication skills.

Benefits

At ArchKey Solutions, our benefits package includes competitive health insurance options (medical, dental, and vision), a robust 401(k) retirement savings plan with employer match, paid time off and holidays, and access to wellness programs. Additionally, we offer professional development opportunities, tuition reimbursement, and employee assistance programs to support your growth and well-being. We ensure that our benefits are designed to promote the health, security, and work-life balance of our employees. Additional information is available at Archkey.com.

Legal & Fraud Disclaimer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer. #MO1-10

Beware of fraudulent job postings. ArchKey Solutions only communicates through official channels. All official communication will come from an @archkey.com email address and we will never ask for financial information, payments, or personal details outside of the standard hiring process. To confirm the legitimacy of a job, visit our careers page or reach out to a member of our Talent Acquisition team.