Strategic Program Director (Healthcare Quality Systems & Enterprise Support) at Metric5 – Washington, District of Columbia

Metric5

Strategic Program Director (Healthcare Quality Systems & Enterprise Support) Location: Remote / Washington D.C. Metro Area

Position Type: Full-Time (Contingent Hire)

Position Overview The team is seeking a Strategic Project Director to oversee a comprehensive support framework for a suite of high-visibility, mission-critical Healthcare Quality Initiatives. This role is responsible for leading a multidisciplinary team that provides the "foundational engine" for national-scale clinical data collection, quality reporting, and payment incentive systems.

The successful candidate will possess a unique blend of Lean-Agile leadership, health informatics awareness, and enterprise-level operational expertise. They will ensure that technical architecture, cybersecurity, and shared operational services are seamlessly integrated to support federal mandates and improve clinical outcomes.

Key Responsibilities

• Healthcare Portfolio Synchronization: Lead the strategic alignment of diverse healthcare quality programs (e.g., clinician reporting, facility-based quality assessments, and value-based payment models) into a unified operational roadmap.
• Agile Governance of Quality Systems: Orchestrate the delivery of mission-critical healthcare applications by facilitating Program Increment (PI) planning and managing Agile Release Trains (ARTs) focused on data ingestion and quality measure calculation.
• Integrated Data Foundation Oversight: Direct the "Information Foundation" teams responsible for clinical data integrity, ensuring that data pipelines for healthcare quality reporting remain resilient, compliant, and secure.
• Regulatory & Compliance Stewardship: Ensure all systems and services meet rigorous federal healthcare standards, including HIPAA, FISMA, and interoperability mandates (e.g., FHIR standards).
• Enterprise Service Enablement: Oversee the specialized support functions that enable thousands of external healthcare providers and internal stakeholders to access systems, including automated onboarding and identity management.
• Strategic Risk & Resource Management: Maintain an Enterprise Risk Dashboard that specifically tracks technical debt and security vulnerabilities within the context of high-stakes healthcare reporting cycles.

Required Qualifications

• Leadership Experience: 10+ years of experience directing large-scale federal programs (50+ FTEs) with a focus on Healthcare IT or Quality Measurement.
• Healthcare Domain Expertise: Proven experience with Value-Based Care models, Clinical Quality Measures, or electronic health record (EHR) data integration.
• Scale & Complexity: Demonstrated success managing "interconnected" technical pillars (e.g., security, architecture, and dev-ops) in a highly regulated federal healthcare environment.
• Agile Proficiency: Extensive experience in the Scaled Agile Framework (SAFe), specifically leading large-scale transformations from waterfall to agile delivery models.

Preferred Certifications

• Project Management Professional (PMP)
• SAFe Program Consultant (SPC) or SAFe Release Train Engineer (RTE)
• Health Information Technology (HIT) related certifications (e.g., CPHIMS)

Salary Range: $180,000 - $210,000 annually

Education: Bachelors Degree Required

Clearance: Must be able to obtain and maintain a federal Public Trust/Suitability, which includes a requirement of U.S. residency for three out of the last five years

Location: Remote / Washington D.C. Metro Area

About Metric5
Metric5 is a small business with big company benefits. We have a passionate team of smart, fun, caring professionals, and we are here for the long haul. Join our growing team in a business where your contributions make an enormous impact. Our organization offers a comprehensive employee benefits package, continuous professional development, with a best in class company culture that is enjoyable to work in and supports the growth of each of our professionals.
Our benefits include:

• Health & Dental Insurance with 100% of individual coverage paid for by the company
• Vision Insurance
• Life & Short Term Disability Insurance
• 401K with company match (employees are immediately vested)
• Paid Vacation
• 9 Paid Holidays per year (plus 2 paid floating holidays)
• Parental Leave
• Employee Bonuses
• Professional Development Reimbursement Program
• Tuition Assistance Program

Metric5 is an Equal Opportunity Employer. All qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.

Metric5 is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information. Metric5’s commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment.