Manager in Training (MIT) at Guernsey Holdings LLC – Knoxville, Tennessee

Position Status: Full-Time

Travel Requirements: Rarely

POSITION SUMMARY:

The Manager in Training (MIT) position requires participation in a structured program designed to develop comprehensive knowledge of Sonic restaurant operations, including finance, staff management, and customer service, under the guidance of a General Manager. This program provides hands-on experience to prepare candidates for advancement to the General Manager role.

KEY RESPONSIBILITIES:

· Assisting the general manager with daily operations and driving revenue.

· Assist in the oversight of daily store activities, ensure cleanliness, manage inventory, and handle scheduling.

· Learn to interpret P&L (profit & loss) statements, manage payroll, control expenses, and track revenue.

· Understanding how to use metrics to evaluate Drive-In performance and make necessary improvements.

· Assist with recruiting, hiring, training, coaching, and developing team members.

· Celebrating team successes and coaching for better performance.

· Setting expectations and providing clear and continuous feedback.

· Creating an upbeat, positive atmosphere that makes work fun.

· Helping employees understand the big picture and their role by sharing the “why” behind tasks.

· In partnership with the General Manager, establish and support a community outreach program, making a difference, and growing sales for the Drive-In and the brand.

· Enforce all federal, state, and local labor laws.

· Uphold company food safety, food handling, and sanitation requirements to ensure the health and safety of our customers and employees.

· Perform other job-related duties as assigned or required.

QUALIFICATIONS/SKILLS:

· Strong communication, math, and analytical abilities are essential for handling scheduling, budgeting, and conflict resolution.

· The ability to maintain a positive leadership style, especially during rushes and stressful situations.

· Resiliency – trying different approaches to solve a problem; working to get better every day.

· Ability to prioritize and complete tasks accordingly.

· Available approximately 50 hours per week; able to work flexible hours, including weekends, holidays, and closing shifts as needed.

EDUCATION AND/OR EXPERIENCE:

· Minimum of 2-3 years of general management experience in food service or hospitality.

· Associate degree in business or related field preferred.

· Willingness to relocate to available store openings upon successful completion of training within a minimum of a 45-mile radius from home base.

· Current certifications (e.g., ServSafe)

ESSENTIAL PHYSICAL FUNCTIONS

· Must have the ability/stamina to work a minimum of 50 hours a week.

· Ability to stand/walk for 8-10 hours per day on average.

· Must be able to lift and carry up to 50 lbs.

· Will frequently reach, feel, bend, stoop, carry, finely manipulate, and key in data.

· Must be able to work in both warm and cool environments, indoors and outdoors.

· Must be able to tolerate higher levels of noise from music and customer traffic.