HVAC Service Technician at Nichols Electrical Contracting Inc – Rochester, New York

Join a Growing HVAC Team Nichols Electric & Plumbing is Hiring an HVAC Service Technician!

Job Title: HVAC Service Technician
Company Name: Nichols Electric & Plumbing
Salary: $85,000 $110,000 per year
Location: Rochester, NY

Nichols Electric & Plumbing is expanding our residential HVAC division and is seeking an experienced, customer-focused HVAC Service Technician to join our team in Rochester, NY. In this full-time role, youll be responsible for diagnosing, servicing, maintaining, and repairing residential HVAC systems while delivering a top-tier customer experience. Were building our HVAC department with integrity, professionalism, and a focus on long-term growth opportunities for our technicians.

Nichols Electric & Plumbing has proudly served the Rochester community for nearly 40 years. Were a locally trusted, family-owned residential service company known for honesty, expert craftsmanship, and putting people first. With over 3,000 Google reviews and a 4.9-star rating, weve earned our reputation as one of the top home service companies in the area. As we grow, we remain committed to maintaining a strong, team-oriented culture where employees are supported and success is shared.

• Diagnose and repair residential HVAC systems including furnaces, air conditioners, and heat pumps

• Perform seasonal maintenance inspections and tune-ups

• Troubleshoot electrical, mechanical, refrigerant, and airflow issues

• Install and service thermostats and HVAC control systems

• Provide clear, honest communication with homeowners about system conditions and repair needs

• Use company software to complete accurate job documentation

• Maintain a clean, organized, and well-stocked company vehicle

• Work closely with dispatchers, CSR team, and leadership to ensure seamless service delivery

• Represent the company professionally with every customer interaction

• Minimum 2 years of residential HVAC service experience (preferred)

• EPA Certification (required)

• Strong diagnostic and troubleshooting skills

• Proficiency with gas/electric furnaces, A/C systems, heat pumps, and thermostat systems

• Knowledge of electrical systems, refrigerants, and HVAC airflow principles

• Excellent communication and customer service skills

• Ability to work independently and as part of a collaborative team

• Valid drivers license with clean driving record

• Strong work ethic and commitment to high-quality workmanship

• Competitive pay with performance-based bonuses

• Year-round work with consistent scheduling

• Company-provided vehicle and high-quality tools

• Health, dental, and vision insurance

• Retirement plans with company match

• Company Aflac plans

• Paid Time Off (PTO)

• Ongoing training and professional development

• Supportive leadership and team-based work culture

• Full-time

• Monday to Friday

• Occasional overtime opportunities available

• Based in Rochester, NY

• Servicing residential clients throughout the greater Rochester area

Equal Employment Opportunity

Nichols Electric & Plumbing is an equal opportunity employer. We value diversity and welcome applicants from all backgrounds to apply.

Ready to build your HVAC career with a company that truly values its technicians? Apply today and become part of a growing team that supports your success every step of the way!

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