Customer Service Representative at Alta Pest Control – Rexburg, Idaho

Who We Are

Founded in 2013, Alta Pest Control has quickly risen to prominence, earning a spot on the Inc 5000 list and ranking #26 on the PCT Top 100. With 17 locations nationwide we're proud to offer a wide range of services aimed at safeguarding our customers' homes.

At Alta Pest Control, we believe in more than just getting rid of pests—we’re about creating peace of mind. Our team is driven, innovative, and committed to delivering outstanding service. If you’re looking for a company that values your growth, supports your goals, and keeps things moving forward, you’ve found it.

What You’ll Do

We’re looking for a high-energy customer service rep to join our team in our growing inbound customer service center. In this role, your energy and enthusiasm can directly impact your paycheck! No experience? No problem! We provide all the training you need to succeed.

Base Pay: $13/hr + pay premiums available for bilingual candidates
Uncapped Financial Incentives on Every Call!

What Your Day Might Look Like

Every day is a little different, but your mission stays the same: deliver quality, exceed expectations, and represent Alta with pride.

• Scheduling appointments with clients
• Answering emails & phone calls
• Scheduling appointments with clients
• Listening to voicemails and responding promptly
• Keeping detailed client records & notes
• Processing payments over the phone
• Entering new client information
• Ensure every customer experience is a great one

What You’ll Get

• Competitive pay plus incentives (because you’re worth it)
• 401(k)
• Paid time off + holidays to recharge
• Medical, dental, and vision insurance
• Ongoing training & support to help you grow
• Room to advance because we love to promote from within

Why You’ll Love It Here

At Alta, we’re more than just a pest control company - we’re a team on a mission: to provide a better experience by becoming better people. That means we invest in our team, support personal and professional growth, and challenge ourselves to improve every day. When you join us, you're not just starting a job - you’re joining a culture built on integrity, teamwork, and continuous improvement. We show up for each other, take pride in what we do, and have fun along the way.

What You Bring to the Table

• Reliable & dependable – rain or shine, you're there
• Positive energy & enthusiasm – your smile should be heard through the phone!
• Strong integrity – able to work independently and do the right thing
• Multitasker & organized – able to juggle multiple tasks efficiently
• Excellent communicator – clear and professional on the phone
• Tech-savvy – basic computer skills required

Sound Like a Fit?

We’d love to hear from you! Apply today and let’s start building something great—together.