Occupancy Coordinator | Spring Valley at ALCO Management – Murfreesboro, Tennessee

SUMMARY OF POSITION

The Occupancy Coordinator is responsible for supporting the Community Manager in maintaining the waitlist and ensuring full compliance with Section 8 regulatory requirements at the assigned community. This role oversees the timely and accurate completion of initial move-in files, interim recertifications, and annual recertifications in accordance with HUD and Local Housing Authority guidelines. The Occupancy Coordinator ensures all resident documentation is complete and compliant, executes leases within approved parameters, and maintains strong working relationships with residents and regulatory partners while contributing to an organized, compliant, and resident-focused environment in a fast-paced, ever-changing setting.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain and manage the property waitlist in accordance with Section 8 and regulatory requirements.
• Process rental applications, prepare leases, and ensure all occupancy documentation is completed and submitted in compliance with established standards.
• Complete and approve initial certifications, interim recertifications, and annual recertifications in a timely and accurate manner.
• Maintain all resident files and supporting documentation to ensure compliance with HUD, Local Housing Authority, and company policies.
• Execute residential leases and related documents within approved rental schedules under the supervision of the Community Manager.
• Demonstrate knowledge of and maintain strict adherence to lease agreements, building regulations, and governmental requirements governing property operations.
• Explain lease provisions and program requirements to prospective and current residents.
• Assist in enforcing community rules, company policies, and procedures to maintain a productive and peaceful community.
• Maintain regular communication with the Community Manager, Regional Property Manager, and Central Office staff.
• Develop and maintain professional working relationships with residents, prospective residents, municipal officials, and Local Housing Authorities.
• Complete and submit all required records, reports, and documentation accurately and within required timeframes.
• Operate property management software, EIV systems, and standard office equipment necessary to perform job duties.
• Perform other duties as assigned to support property operations and regulatory compliance.

WORK ENVIRONMENT

• Ability to work effectively in a fast-paced, ever-changing environment while managing multiple priorities and strict compliance deadlines.

KNOWLEDGE & SKILL REQUIREMENTS

• Must have solid understanding and experience with Section 8 program requirements and HUD compliance regulations.
• Must be detail oriented and able to manage multiple deadlines related to certifications and regulatory reporting.
• Ability to work effectively in a fast-paced, deadline-driven environment.
• Must be able to multi-task and maintain accurate documentation.
• Ability to communicate professionally and effectively with co-workers, residents, regulatory agencies, and corporate staff.
• Must be proficient with Microsoft Office (Excel, Word, and Outlook) and property management software systems.
• Must meet underwriting standards for fidelity bond insurance and not be on the HUD Denied Participation List.
• Must possess a valid driver’s license and meet insurability requirements if operating a personal vehicle for company business.
• High School diploma or equivalent required; affordable housing or property management experience strongly preferred.

Compensation & Benefits
The salary range for this position is $17.00 – $20.00 annually. Final compensation will be determined based on experience, qualifications, certifications, geographic considerations where applicable, and internal equity.

In addition to base pay, eligible team members may participate in performance-based incentives where applicable.

ALCO offers a comprehensive benefits package that includes medical, dental, and vision coverage; company-paid life and disability insurance; 401(k) with company contribution; paid time off; and paid holidays.

Pre-Employment Requirements:
All offers of employment are contingent upon successful completion of a background check and drug screening, in accordance with ALCO’s policies and applicable law.
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ALCO Management is committed to building a team that reflects the communities we serve. We welcome candidates from all backgrounds and experiences. Every qualified applicant will receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, age, marital status, disability, genetic information, military or veteran status, or any other characteristic protected under federal, state, or local law.

Employment with ALCO is at-will. This means either the employee or the company may end the employment relationship at any time, with or without notice, and for any lawful reason. Nothing in this job posting should be interpreted as creating an employment contract or guarantee.

ALCO reserves the right to adjust responsibilities and expectations based on business needs. Candidates may be required to complete assessments, background checks, and reference checks as part of the hiring process.

By applying, you acknowledge that you have reviewed the role, understand the expectations, and consent to be contacted using the information you provide.