Sightseeing Ticket Agent at Coach Canada – Montreal, Quebec

Sightseeing Seasonal Ticket Agent
Location: Montreal, QC
Status: Part-Time, Seasonal (Full-Time Hours Available During Peak Season)

Reports to: Immediate Supervisor / Manager

Coach Canada is hiring Seasonal Ticket Agents to support our Montreal sightseeing operations. This is a dynamic, customer-facing role ideal for individuals who enjoy working with people and thrive in a fast-paced tourism environment.

Key Responsibilities:

• Provide accurate tour information and promote sightseeing services

• Sell tickets and process transactions

• Book reservations and coordinate hotel pick-ups

• Deliver inclusive and accessible service to all guests

• Maintain accurate records and complete daily reconciliations

• Support team operations to ensure an exceptional guest experience

Qualifications:

• Bilingual in French and English (required)

• Strong customer service and communication skills

• Ability to multitask in a busy environment

• Basic knowledge of Microsoft Word and Excel; strong overall computer literacy

• Attentive, personable, reliable, and accountable

• Criminal record check clearance

• Demonstrated professionalism and ability to apply de-escalation techniques when required

• Previous customer service, tourism, hospitality, or ticketing experience considered an asset

Availability Requirements:

• Weekend availability is required

• Must be available to work statutory holidays

• Full-time hours available during peak season

Join a respected transportation and tourism provider and help create memorable experiences for visitors exploring Montreal.

Equal Opportunity and Accessibility Statement

Coach Canada is a federally regulated employer, and an equal opportunity employer committed to employment equity and fostering a diverse, inclusive, and accessible workplace. We welcome applications from all qualified individuals, including those who self-identify as members of the four designated groups under the Employment Equity Act: women, Indigenous peoples, persons with disabilities, and members of visible minorities.

In accordance with the Canadian Human Rights Act, the Pay Equity Act, and the Accessible Canada Act, we are committed to treating all applicants fairly and without discrimination. Accommodations are available upon request throughout the recruitment process for applicants with disabilities or other accessibility needs.

If you require accommodation at any stage of the hiring process, please contact us to make arrangements that best support your full participation.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.