Assistant Branch Manager at TruMark Financial Credit Union – Upper Darby, Pennsylvania

Looking for a workplace that values your growth, supports your goals, and makes a real impact? At TruMark Financial, we're not just about banking—we're about building a better future for our members and our team.

When you join us, you'll enjoy:

• Flexibility & Balance: We get it—life is busy. We offer flexible schedules and time off so you can thrive at work and in life.
• Opportunities to Grow: From day one, we invest in your career with training, development, and room to advance.
• Benefits That Matter: Health, dental, vision, a 401(k) with matching, and even paid time off—because we care about you.
• A Chance to Give Back: Be part of something bigger by helping our members and communities achieve their goals.

As an Assistant Branch Manager, you'll play a vital role in our members' financial journeys:

• Act as Branch Manager in their absence, ensuring smooth operations.
• Coach, train, and mentor branch personnel in service, sales, and operations.
• Ensure operational integrity, compliance, and physical security of the branch.
• Create a team environment to deliver superior member experiences.
• Partner with Field Representatives to address and resolve audit issues.
• Proactively generate business through community outreach and in-branch promotions.
• Use sound business judgment to analyze loan applications and make recommendations.
• Assist with staffing, scheduling, and ensuring adequate service coverage.

• Education: Associate's degree or equivalent experience required.
• Experience: 3+ years in a branch or equivalent financial institution role, preferably with supervisory experience.
• Skills:
  • Strong communication and organizational skills.
  • Attention to detail with the ability to multitask under pressure.
  • Intermediate knowledge of word processing and spreadsheet applications.
  • Excellent technical aptitude and conflict resolution skills.
• Availability: Flexibility to work evenings, weekends, or as needed.

1. Application Review: We'll carefully review your application to ensure it meets the role's qualifications.
2. Phone Screening: If selected, you'll participate in a brief call to discuss your skills and experience.
3. Interview: Shortlisted candidates will be invited for an in-depth interview with our team.
4. Final Decision: After interviews, we'll notify you of the outcome and next steps.

We strive to keep you informed throughout the process and appreciate your time and effort!

If you're excited about joining a supportive and mission-driven team, apply now!