General Manager at Dermot Realty Management Co., LP – Palm Beach Gardens, Florida

The Dermot Company, LP, is a fully integrated real estate enterprise with over 30 years of experience, over $5 billion in assets, and nearly 8,000 units under management. As a diversified firm, we develop, invest in, and manage luxury multi-family buildings in New York City and Florida. Dermot is committed to providing an outstanding residential experience for residents and attractive returns to investors.

About the role

The Dermot Company, a New York and Florida based real estate developer and operator, is seeking a full-time General Manager reporting to the asset’s VP, Property Operations who will be directly responsible for managing the day-to-day property management and leasing functions of luxury property in West Palm Beach Florida.

This position will effectively manage the property operations, and leasing and marketing, including but not limited to lease management, tenant management, facility maintenance, contract management, vacancy leasing functions, renewal process and marketing/advertising programs. The position requires someone who can drive the performance of the asset to achieve and exceed the property’s budget goals while balancing exceptional customer service.

This is a full time, in-person position based in West Palm Beach, Florida.

What you'll do

As the General Manager, we’ll look to you to:

• Assume financial oversight and performance responsibility of the property and communicating clearly any variance explanations to senior management and ownership
• Set expense budgets, leasing and marketing strategy for the property
• Supervise and lead all on-site employees.
• Negotiate and put in place all service contracts and ensuring suppliers are meeting contractual obligations
• Provide excellent customer service and maintaining first-class resident relations
• Lease and pre-lease apartments as needed
• Complete applications and lease/renewal documents
• Review vacancies, offering tours and maintaining model apartments
• Build and maintain relationships with industry partners and brokers
• Maintain weekly leasing reports and monthly market surveys
• Analyze market and occupancy trends and shopping the competition to identify changing market conditions
• Recommend and track marketing avenues, oversee marketing campaigns and monitoring traffic results
• Update the website and marketing sites
• Communicate with vendors, contractors and clients
• Mediate discussions with new and existing residents

About You and What You Offer

• Minimum of (3) years of property management and leasing management experience, preferably in a luxury setting
• Understands building operations, budgeting, market trends, marketing avenues
• Proficient in understanding floor plans and layouts and be adept in communicating and reporting directly to management and external investors
• Experience with high satisfaction resident communications
• Available on weekends as needed
• Thrives working in fast-paced environments
• Yardi and/or On-site experience a plus
• Exceptional interpersonal, presentation and communication skills
• Razor sharp attention to detail
• Fun, “can do” attitude
• Authorized to work in the United States without any restrictions.

About Our Culture, Salary & Total Rewards

Our team is the most valuable asset we have. The individual life experiences, knowledge, creativity, skills, self-expression, unique capabilities, cultural influences and talent that our team members share at Dermot collectively contribute to Dermot's culture and success.

Our total rewards program includes a competitive compensation and benefits package designed to support the well-being, growth, and financial security of our employees. The actual compensation will be based on factors unique to each candidate including education, years and in depth of experience.

• Comprehensive medical, dental, and vision coverage; disability and life insurance
• We offer a flexible and competitive PTO program as part of our benefits and 11 paid holidays starting upon hire
• Paid parental leave
• 401(k) with company match up to 5% when eligible
• Employee Assistance Program (EAP)
• Company-covered therapy sessions (limited benefit)
• Flexible Spending Accounts (health & dependent care)
• Gym reimbursement
• Pet insurance
• Tuition reimbursement (up to $2,500 per year for eligible coursework)
• Employee housing discount program (eligibility rules apply; based on availability)
• Employee referral program
• Volunteer and charitable-giving opportunities

Dermot strives for an environment where everyone feels welcome and safe. We actively work to offer equitable opportunities for all and look for the right balance of potential, skills, kindness, and curiosity. Dermot does not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, or veteran status. We celebrate authenticity and we encourage you to apply if you would like to be considered for this role.