Senior Area Manager, Transportation at GoBolt – Richmond, British Columbia

About GoBolt

Our Mission:

At GoBolt, we provide a technology-driven, customer-centric and sustainable approach to ecommerce and last-mile logistics for businesses of all sizes – from local brands to large national retailers. By operating as an extension of our customer's team, we deliver best-in-class services every step of the way.

We're building North America’s largest electric vehicle fleet to help bring sustainability to an industry notorious for its heavy impact on the environment. We are in high growth mode and building for the future, which is where you come in!

We are on the lookout for a Senior Area Manager, Transportation in Richmond, BC who shares our passion for logistics excellence and operational efficiency. In this dynamic role, you will play a crucial part in overseeing warehouse sortation, optimizing last-mile performance, and managing a multi-layered team of fleet operators and associates.

Salary Range: CAD$75k-90k

Location: Monday-Friday full time on site in Richmond, BC

Key Responsibilities:

• Overseeing and managing the Parcel Operations in terms of warehouse sortation, route staging and loadouts, and last mile deliveries;
• Managing multiple Fleet Operators (FO) in terms of last mile coverage, performance evaluation (quality) and cost of deliveries;
• Managing Team Leads and associates in terms of providing direction, shift coverage/scheduling, approving hours and vacations and implementing disciplinary measures;
• Sourcing, scheduling and managing Temporary Agency Workers (Temps);
• Planning and implementing route optimization using route automation tools based on route efficiency with respect to coverage and cost;
• Using Looker to create reports/dashboards to track parcel operations metrics including but not limited to sortation, staging, loadouts, order life-cycle management (closed loop of orders) and last mile deliveries for costs, quality, continuous improvement and providing strategy, directions or mitigation to the team;
• Identifying root causes of issues in warehouse operations and last mile deliveries to provide proactive quality control measures;
• Creating and implementing SOPs related to warehouse health and safety protocols, parcel operational processes and delivery protocols for FOs;
• Tracking efficiency of cost and quality of parcel warehouse operations and last mile deliveries to adhere to KPIs and achieve targets and objectives;
• Using Microsoft Office and/or Google suite to track, present and analyze metrics/data for strategies;
• Adapting to different methods and techniques with respect to dynamic changes in operations and/or merchants;
• Assisting GoBolt’s Program Manager in onboarding new Fleet Operators.

Required Skills and Experience:

• 5+ years of experience in people management;
• 3+ years experience in analyzing and strategizing cost and quality of warehouse and last mile operations;
• Prior experience in basic use of Microsoft Office and/or Google Suite;
• Fluent communication and follow directions in English;
• Must be knowledgeable in Greater Vancouver Area’s geography;
• Detail oriented;
• Ability to work independently with limited supervision;
• Ability to identify issues and have a strong willingness to go above and beyond to come up with or propose solutions.

Why Join Us?

We are innovative, goal-oriented, and are always on the search for energetic and passionate people who are eager to learn and would like to have a rare opportunity to grow within one of Canada's fastest-growing companies.

We offer a workplace where respect, diversity, and inclusion are the cornerstones of our culture. Our team members are encouraged to bring their authentic selves to work, contributing to our collective mission in their unique ways. Aside from an amazing culture, we also offer competitive salaries and a comprehensive benefits package including health, dental, and vision plans for you and your family.

If you are eager to make a difference and contribute to a fast paced exciting environment, we would love to hear from you.

GoBolt is an equal-opportunity employer that recognizes the value and importance of a diverse workforce. GoBolt is committed to providing assistance during all phases of the employment cycle, including recruiting through to the end of the employment relationship. If you require accommodation because of injury, illness, or disability during any portion of GoBolt’s recruiting process, please let us know by contacting your recruiter's point of contact, and we will do everything we can to accommodate you.

At GoBolt, we value innovation and efficiency. In line with Ontario’s Working for Workers Act, we utilize AI-powered tools to assist in the screening and initial assessment of candidates for this position. This helps us focus on your skills and reduces bias. While AI helps us get started, your journey with us is guided by real people. Every final decision is made by a member of our team who values the unique perspective you bring.