Bus Operations Scheduler (Scheduler Ops Service Delivery) at Utah Transit Authority – Salt Lake City, Utah

Description

This position reports to the Manager Operations (Service Delivery) and is responsible for blocking, run cutting, vehicle assignments, schedule making, scheduling material, analyzing vehicle hours and peak vehicles for multimodal transit utilizing scheduling software. The position assists with the implementation of scheduling software and software upgrades. The position prioritizes and produces schedule revisions and ensures adequate running times, recoveries and break periods. The position performs service delivery investigations and conducts interviews with employees related to schedules on the system and in the report areas. The position prepares reports and makes recommendations to improve service delivery.

The position coordinates all schedule documents including Operator and vehicle assignments, schedule changes, and special event services. The position prepares and maintain the scheduling database system used to coordinate timely presentation of scheduling material and documented information. The position provides support to the Manager of Operations (Service Delivery) to complete special projects. This position is required to establish and maintain a strong relationship with service units and other offices to fulfill requests, support special projects, and resolve issues. This position is required to demonstrate a commitment to safety that guides all aspects of work through consistent and professional behaviors in performance of the essential duties.

EDUCATION/TRAINING:

High school diploma or equivalent. Bachelor’s degree with a major in public administration, transportation, statistics, or a closely related field required preferred.

EXPERIENCE:

Four years in transit operations, maintenance, schedule making, or a related support function. Two years working with scheduling software preferred. Must possess a valid driver’s license.

Knowledge/Skills:

• Transit systems and operations.
• Transit operations and work rules.
• Transit scheduling including scheduling software and data processing related to schedule activities.
• Timetable development such as dwell times, running times, layover and recovery times, and coordination with other services.
• Blocking, run cutting, and schedule making.
• Scheduling software and systems.
• Data analysis tools and reporting systems.
• Collective bargaining agreements and workforce rules.
• Financial implications of scheduling and operational changes.
• Key performance indicators and performance measurement.
• Collecting data, creating reports, and summarizing schedule changes.
• Effective use of scheduling tools.
• Adherence to service standards, work rules, legal, regulatory, and collective bargaining requirements.
• Controlling costs and implementing cost-saving measures.
• Collaboration and communication.
• Time management and organization.
• Problem-Solving.

Abilities: (UTA Competencies)

• Adapt to new situations and resolve issues rapidly.
• Attention to detail when preparing employee schedules, ensuring compliance with standards and agreements.
• Capacity to ensure that vehicle assignments and peak vehicle counts are optimized and meet operational needs.
• Perform quality reviews on proposed run times, recovery times, and break periods.
• Monitor and report on key performance indicators for operations and maintenance.
• Apply new information, techniques, and technologies to improve operations.
• Build strong relationships with stakeholders and facilitate discussions in committees and working groups.
• Embraces Outward Mindset – Exhibiting strong E.I. skills (self-awareness, self-management, social awareness, relationship management). Relating comfortably with people across levels, functions, culture, and geography. Partnering with others to get work done. Managing conflict. Seeking feedback without being defensive.
• Develops Self & Others – Taking action to continuously improve. Accepting assignments that broaden capabilities. Placing a high priority on developing others. Developing others through coaching, feedback, exposure, and stretch assignments.
• Ensures Fairness – Concerned with the welfare of others and expressing that concern on a personal level. Distributing resources fairly. Giving others a voice prior to reaching decisions that affect them. Reaching decisions through a fair process. Explaining to others why and how decisions were made that impact them.
• Puts Safety First – Acting as a Safety Ambassador by working safely, complying with requirements and serving as an example to others. Wearing required personal protective equipment. Supporting safety activities. Promptly reporting hazards, unsafe work practices, near misses, and accidents.
• Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values Differences – Recognizing the value that different perspectives and cultures bring to an organization.
• Builds Effective Teams – Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Drives Engagement – Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Ensures Accountability – Holding self and others accountable to meet commitments.

This job requires regular and predictable attendance.

- OR -

An equivalent combination of relevant education and experience.

[UTA reserves the right to determine the equivalencies of education and experience.]

• Health, dental, vision, life/AD&D, short-term and long-term disability insurance (eligible after 30 days of employment), with Flexible Spending and Dependent Care accounts.
• Choice between Traditional Co-Pay or High Deductible Health Plans for medical coverage.
• HSA with company match available to employees enrolled in the HDHP.
• Benefit plans include coverage for domestic partners (eligibility affidavit required for coverage).
• Onsite Health and Wellness Clinics for medical care at no cost to employees, spouses, domestic partners, and dependent children
• 22 days of accrued paid time off (13 vacation days and 9 sick days), which increases with tenure at UTA
• 10 paid holidays and two paid (2) floating holidays per year
• Retirement options - Pension Plan with 5-year vesting schedule and 457 Contribution Plan, available for immediate contributions and company matching
• Generous tuition reimbursement for higher education, available for any higher education degree (bachelor, master, or PHD). Course of study must be approved prior to enrollment.
• Training, development, and career advancement opportunities
• Paid parental leave for birth, adoption, and child placement (after 12 months of employment).
• Free transit passes for employees, their spouses, and their dependent children
• Employee assistance program – includes counseling, legal services, financial planning, etc.
• UTA Well – a comprehensive wellness program designed to support employees and dependents in their health and wellness goals.
• Free on-site fitness facilities and discounted membership to VASA Fitness.

Pay Rate: $71,800.00 per year
Close Date:January 20, 2026 by 5:59pm

PM21

Utah Transit Authority is an Equal Opportunity Employer of all persons regardless of race, color, religion, sex, national origin, age, disability, covered veterans, sexual orientation, and gender identity. Women, minorities, and people with disabilities are encouraged to apply. Applicants needing an accommodation under the Americans with Disabilities Act for any part of the application process should contact UTA Human Resources at 801-287-2324. A minimum of two work days' notice prior to the need for the accommodation is required.

Utah Transit Authority is a drug-free workplace, subject to federal drug and alcohol testing regulations under 49 CFR Part 40, 655, and 219. All offers for employment are contingent upon a successful pre-employment drug test. If a pre-employment test returns a non-negative result, an application for employment may be rejected. All employees are subject to reasonable suspicion and post-accident testing for drug and alcohol use. All safety sensitive employees are subject to random testing for drug and alcohol use.