What is the role of a Operational Excellence Manager at Jobgether?

The Operational Excellence Manager position at Jobgether is a Full-time or part-time position opportunity in the Executive/Management field.

Where is this Operational Excellence Manager job located?

United States, Other / Non-US, United States

What type of employment is offered for this Operational Excellence Manager role?

Full-time or part-time position

What is the expected salary for this Operational Excellence Manager job?

Compensation will be discussed during the hiring process.

How can I apply for the Operational Excellence Manager position at Jobgether?

You can apply directly through the application link provided.

Operational Excellence Manager at Jobgether

Operational Excellence Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Operational Excellence Manager in United States.

This role is responsible for driving operational improvements across multiple business units by implementing and scaling a Continuous Improvement (CI) framework. You will lead high-impact initiatives that improve service quality, reduce costs, and optimize unit economics by addressing root causes rather than symptoms. The ideal candidate is a data-driven problem solver with experience in Lean and Six Sigma methodologies, capable of influencing cross-functional teams without direct authority. You will collaborate with stakeholders at all levels, from front-line staff to senior executives, and help embed a culture of operational excellence throughout the organization. This position offers the opportunity to shape processes in a high-volume, fast-paced environment while delivering measurable business outcomes. The role requires strategic thinking, strong communication, and a proven ability to drive change across multiple functions. Domestic travel of 2030% may be required.

Accountabilities:

Identify, prioritize, and execute operational improvement initiatives across multiple lines of business to deliver measurable service quality and financial performance gains.
Leverage Lean and Six Sigma principles to analyze processes, separate signal from noise, and address root causes of operational inefficiencies.
Develop data-driven recommendations and present findings to cross-functional leaders to drive alignment and action.
Collaborate with digital product, engineering, and operations teams to implement technology, process, and people solutions that enhance performance.
Influence and guide cross-functional teams without direct authority, fostering engagement and adoption of CI practices.
Coach and train teams on operational excellence methodologies, including DMAIC, SIPOC, VOC, process mapping, value stream mapping, and 5 Whys.
Communicate effectively at all organizational levels, from front-line agents to senior leadership, to ensure continuous improvement initiatives are understood and adopted.

Requirements:

Bachelors degree required; industrial or process engineering strongly preferred.
Lean Six Sigma Black Belt certification required.
57 years of experience delivering results through Operational Excellence or Continuous Improvement initiatives, preferably in high-volume, low-margin industries.
Demonstrated success in leading process improvement and transformation initiatives in organizations with emerging CI maturity.
Strong business acumen and the ability to connect operational initiatives to business outcomes.
Advanced analytical and data evaluation skills, able to interpret structured and unstructured data to guide decisions.
Excellent problem-solving, project management, and communication skills, with the ability to influence cross-functional teams.
Ability to work autonomously, build sustainable systems, and drive improvements without direct supervision.
Familiarity with Human Factors Engineering is a plus.

Benefits:

Competitive base salary range of $100,000$130,000 USD.
Comprehensive healthcare, dental, vision, disability, and life insurance coverage.
401(k) retirement plan with company match and tuition assistance programs.
Flexible time off, paid sick leave, and ten paid holidays annually.
Bonus and incentive programs based on performance.
Professional development and training opportunities.
Travel and remote work support for effective onboarding and ongoing initiatives.
Family support and well-being programs to promote work-life balance.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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Operational Excellence Manager at Jobgether – United States

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