Access Control Officer at SH AMERICA INC – Roanoke, Indiana

Access Control Officer

SH America, Inc. is part of a leading global green energy company that serves the automotive industry, through active research and development investment of cylindrical the cap assemblies, a safety device for electric vehicle batteries. Our 150,000 square foot temperature-controlled facility in Roanoke, Indiana is the first in the United States and is offering competitive pay, benefits, and a working environment that is employee-focused.

SH America is searching for an outgoing Access Control Officer to help keep our employees, visitors, facility, and property secure. Candidates will oversee all aspects of daily security and monitoring of property and access control, especially employee traffic in and out of facility, deliveries, shipping & receiving, and visitor access.

Candidate must be professional and customer-service oriented in this vital role at our manufacturing facility. We seek a collaborative and outgoing team-player that is detail oriented and takes pride in being part of a dynamic environment.

Key Responsibilities:

Candidate will work directly with SH America’s Leadership Team on all aspects of the role, duties, and responsibilities to ensure a safe and secure worksite.

• Employee, Visitor, Vendor, Shipping/Receiving access: Proactively monitor and manage access control and compliance for employees and guests via badge system, visual assessment, and credentials. Ensure deliveries and shipments are reconciled with appropriate documentation. Monitor, mitigate, and report site security concerns to Leadership. Enforce compliance and other site requirements.
• Parking Lot/Traffic Management: Ensure that vehicles on premises have appropriate parking tag, especially during security walks. Ensure legitimacy of all other vehicles entering and exiting site. Communicate to Leadership any concerns.
• Visitor and Delivery Management: Receive and document all visitors and deliveries that access and leave the site, keeping consistent written documentation for the customer’s records.
• Customer and Worker Support: Provide support in all areas of access control ranging from worker registration and badging, tech troubleshooting, visitor and delivery logs, and parking management.
• Overall site security and safety – use of third-party system to ensure that patrols are effective, efficient, and completed routinely.
• Ad hoc responsibilities: Assist with ad-hoc access control responsibilities to support our customers on one-time and ongoing access control related needs.
• Other duties as assigned related to the role.

Qualifications:

• Minimum 3 years of previous experience in security-related roles
• Excellent customer service attitude and skills
• Ability to establish and maintain working relationships with internal and external customers
• Experience with CCTV, remote access and controls systems, and other security-related devices
• Detail orientation and ability to prioritize tasks and responsibilities in dynamic work environment
• Adaptable, flexible, and able to assist, escalate, and resolve challenges

Physical Requirements:

• Lift up to 45 lbs. routinely during shift
• Standing and sitting for prolonged periods of time, based on function being performed
• Use of upper extremities for pushing, pulling, lifting, and keyboarding
• Use of lower extremities for walking routine over paved, grassy, and uneven surfaces inside and outside
• Extended use of visualization

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Equal Opportunity / Affirmative Action Employer:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to; race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Qualified candidates must be able to perform the essential job functions with or without reasonable accommodation.

Essential Functions:

Able to stand, sit, twist, bend, squat, stoop, kneel, and lift up to 45# on a routine basis for up to 10 hours per workday. Visually and physically access and monitor control panels. Able to interact with people in varying situations, with international backgrounds and dialects.