Global Logistics Specialist at AHEAD – Gurugram, Haryāna

The Global Logistics Specialist supports and coordinates international and domestic transportation and logistics operations. This role facilitates the efficient and cost-effective movement of goods while ensuring compliance with customs regulations and company policies. The specialist collaborates with internal teams, external partners, and vendors to assist in maintaining smooth global logistics operations and meeting delivery timelines.

Logistics Coordination:

1. 1. Manage the end-to-end process of international and domestic shipments, including freight forwarding, customs clearance, and delivery.
   2. Coordinate with suppliers, warehouses, and carriers to schedule and monitor shipments.
   3. Collaborate with international partners to ensure alignment on shipping schedules and regulatory requirements.
   4. Facilitate clear communication and resolve conflicts or misunderstandings promptly.
   5. Act as the primary point of contact between internal teams, carriers, freight forwarders, and customs brokers.

Compliance and Documentation:

2. Ensure compliance with international trade regulations, customs laws, and company policies.
3. Prepare and review shipping documents such as bills of lading, invoices, and certificates of origin.

Logistics Tracking and Monitoring:

Use tracking systems and tools to monitor shipments in real time, ensuring timely updates to stakeholders.

Address delays, discrepancies, or other issues promptly to minimize disruptions.

Maintain accurate records of shipment statuses and provide regular reports on progress and exceptions.

Accurate and Timely Quoting:

1. Provide accurate and timely freight cost quotes to internal stakeholders and customers.
2. Analyze shipping requirements to recommend cost-effective and efficient solutions.
3. Ensure quotes account for customs duties, taxes, and other fees to avoid unexpected costs

1-2 years of experience in global logistics operations and practices.

1-2 years in a customer service role.

Proficiency in Microsoft Excel and Word.

Familiarity with third-party small parcel and freight tracking programs.

Strong attention to detail and adaptability in a fast-paced environment.