Management - MS Gulf Coast at CHERS Restaurant Group – Biloxi, Mississippi

Do you believe in true Southern hospitality? Do you have a love for service and making people happy? Are you really awesome at making new friends? Has anyone ever said your smile is contagious? Would you like to help host the most amazing dinner party everyday?

If this sounds like you we should probably talk! We are looking for a handful of amazing people to add to our team, and you just may be the perfect fit.

Management applicants please email your resume to josh@patiofortyfour.com.

RESPONSIBILITIES

• Oversee every aspect of restaurant operations.
• Ensures excellent guest service that meets or exceeds expectations.
• Ensures that the restaurant is adequately staffed to meet guest needs.
• Manages day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
• Works with leadership to control all profit and loss centers, including food, beverage, supply, utility, and labor costs.
• Operates the business in accordance with the company policies and applicable laws.
• Coordinates interviews, hiring, and training employees; plans, assigns, and directs work; appraises performance; rewards and disciplines employees; addresses complaints and resolves problems.
• Responsible for all financial (invoices, reporting) and personnel/payroll-related administrative duties, completed accurately, on time, and in accordance with Mugshots policies and procedures.
• Manages all shifts, which include daily decision-making, staff support, scheduling, and planning while upholding standards, product quality, and cleanliness.
• Maximizes table turnover, sales per guest, and sales per hour.
• Enforces safe work behaviors to maintain a safe environment for both guests and crew members.
• Monitors daily activities to ensure quality food and cleanliness standards.
• Meets the restaurant's P&L and expense goals.
• Promotes suggestive selling techniques.
• Maintain professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.

EXPERIENCE/SKILLS/EDUCATION

• Minimum of 2 years of experience as a salaried manager in a full-service, casual dining environment.
• Experience with a full-service alcohol-serving facility.
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
• Serve-Safe certified.
• Demonstrated leadership skills, including coaching, directing, and motivating a team.
• Some exposure to P&L and sales building highly desirable.