Patient Care Receptionist at Swedish American – Rockford , Illinois

At UW Health in northern Illinois, you will have:

• Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance

• Annual wellness reimbursement

• Opportunity for on-site day care through UW Health Kids

• Tuition reimbursement for career advancement--ask about our fully funded programs!

• Abundant career growth opportunities to nurture professional development

• Strong shared governance structure

• Commitment to employee voice

POSITION SUMMARY:

Performs selected skills: including rooming patient, assisting with treatments and procedures, Phlebotomy, EKG and /or monitoring including documenting complete and accurate information specific to department. Schedules appointments, answers the phone, takes messages and maintains patient demographic financial information. Greets and directs department patients and visitors and provides assistance as necessary. Participates in continuous quality improvement and educational support of departmental philosophy and objectives, as well as, Health System initiatives.

EDUCATION/TRAINING:

Certified Nursing Assistant or Patient Care Technician preferred. Previous patient care experience in a medical facility preferred. Bi-Annual CPR certification required. Previous receptionist or word processing experience preferred.

LICENSURE/CERTIFICATION:

Bi-Annual CPR certification required.

EXPERIENCE/SKILLS/ABILITIES:

At least one year of professional experience in a clinic setting preferred. Good interpersonal, organizational and critical decision-making skills required. Must be able to type accurately and have the ability to type 35 wpm is preferred. Must be able to operate a variety of general office equipment and use of a computer. Able to clearly and calmly communicate in English both verbally and in writing with patients, medical staff and the public. Computer experience required. Successful completion of annual clinical, age and job specific competencies and skill verification tools required.

Our Commitment to Diversity, Equity, and Inclusion

UW Health is committed to being a diverse, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.