Garage Door Technician - Skilled Trades Career Changes Welcome!! at Guild Garage Group – Marietta, Georgia

• Continuous evolution of skills to amplify both personal acumen and the collective expertise as a team.
• Adherence to safety protocols and guidelines. Prioritize personal well-being and foster a secure environment for the team, clients, and broader community.
• Uphold accurate records of all work undertaken. Documenting notes, diagrams, and photos. Streamline future maintenance and repairs, elevating operational efficiency.
• Thorough inspections of installations and repair, aligning them with industry benchmarks and company standards.
• Workmanship guarantees installations and repairs meet the highest safety standards and exceed client expectations.
• Maintain a positive, empathetic and professional attitude toward customers and employees at all times
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Maintain records of customer interaction, transactions, comments, complaints
• Seize opportunities to upsell products when they arise
• Understanding our products/services inside and out
• Communicate and coordinate with colleagues as necessary
• Perform other duties as assigned

• Valid license and clean MVR
• Mechanical Aptitude
• Ability to lift 75 plus pounds, climb a ladder and use basic hand tools
• Familiar with OSHA safety rules and best practices
• Excellent customer service, and organizational skills
• Ability to understand root causes of technical situations
• Strong verbal communication skills along with active listening
• Experience with Service Titan a plus
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• High school diploma

What we have to offer you!

• Benefits – Health, Vision, Dental, PTO, Holidays, 401k and matching
• Employee Discount
• Employee Referral
• You will be part of a world class family of residential services brands, that invests heavily in training and developing our people to position for continued success
• Our focus on growth will create many opportunities to take on more responsibilities and develop into senior roles

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, All 4 Seasons may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.