Client Support at P.J. MORGAN INVESTMENTS, INC. – Omaha, Nebraska

Job Title:  Client Support Specialist

Employment Type:  Full-Time, In-Person

Pay: $16-$18 per hour based on experience

Schedule: Monday-Friday 8am-5pm

Report to:  Property Management Operations Manager

About Us

At PJ Morgan Real Estate, we believe in more than just real estate—we believe in making a lasting impact. Our guiding philosophy shapes every interaction, our mission drives us to deliver exceptional service, and our vision keeps us focused on the future. Together, these principles define who we are, how we serve, and why we’re committed to being With You For Life—every step of the way.

Guiding Philosophy

With You for Life

All Things Real Estate

Mission Statement

We empower people to achieve their real estate goals by delivering exceptional service, expert guidance, and personal experiences that build lasting value within our community.

Vision Statement

To leave a lasting mark on the community by providing meaningful real estate experiences.

Core Values - what motivates and guides us in how we work with one another, customers & clients, and our community:

· Welcome and Lead Change

· Be Optimistic In The Hard Times and Humble In The Best

· Stay True To Ourselves

· Think Like a Business, Act Like a Family

· Cultivate Lifelong Relationships

· Enrich The Community We Love and Live In

Do you share similar values? Send us your application and resume today! Keep reading for the details.

What We Have For You:

As a rapidly growing, full-service real estate firm, we offer services in commercial property management, residential property management, association management, commercial sales & leasing, residential home sales, and business sales. Your exposure to All Things Real Estate will give you a broad understanding of a dynamic, multi-entity business and the opportunity to make a true impact at the leadership level.

This is a high-visibility role that works directly with executive leadership to guide financial strategy, budgeting, and forecasting across multiple entities. You'll have the autonomy to lead the accounting team, refine processes, and contribute to the growth and scalability of the organization.

We are looking for a finance leader who values collaboration, transparency, and initiative. PJ Morgan Real Estate leads by example and models behaviors that are consistent with our company values, and the ideal candidate would do the same.

The Scope of Work 

• Manage high volumes of phone calls, emails, and texts from tenants and HOA/Condo homeowners
• Help address questions and concerns about rent, HOA dues, special assessments, general questions and complaints
• Support homeowners and tenants with account questions and issues related to online payment platforms
• Track, log, and respond to HOA/Condo Association Architectural Change Requests
• Monitor, report on, and follow up regarding HOA/Condo Association violations
• Assist with communication around special assessments and dues collection efforts
• Respond to lease and account questions, tenant/client concerns, and vendor coordination needs
• Maintain organized records for HCI tracking, applications, and service issues
• Collaborate closely with multiple departments to ensure consistent and clear communication across all parties

The Ideal Candidate 

• Must have excellent interpersonal skills, a positive attitude and a customer service spirit.  
• Ability to maintain confidentiality, sensitivity and professionalism.  
• Must have valid driver’s license and reliable vehicle 
• Above average written and oral communication, organizational and multi-tasking skills.  
• Proficient problem solving and analytical skills.   
• Self-disciplined and motivated to achieve.  
• You make continuous learning a priority. 
• You show up every day ready to be the best version of you and contribute to the team!  
• Familiarity with Microsoft 365