IS Clinical Support Specialist at Hospice of the Valley – Phoenix, Arizona

Join Arizona’s largest, most prominent not-for-profit hospice, serving the valley since 1977.

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work.

Benefits:

• Supportive work environment with a culture of caring for patients and one another.
• Competitive wages and excellent benefit program.
• Generous Paid Time Off.
• Flexible schedules for work/life balance

Position Profile

Responsible for assisting the HOV leadership team with patient data flow throughout the clinical operational unit to assure maximal efficiency, effectiveness and integrity; serving as a liaison to clinical and non-clinical staff regarding patient data management and applications utilizing patient data. Responsible to provide ongoing field staff support / consultation to assist the clinician to integrate the electronic medical record functionality into their daily operations as hospice caregivers.

Responsibilities

§ Provides assistance with supporting implemented software applications.

§ Acts as liaison to ensure the system meets the user's needs.

§ Ensures the maintenance of adequate software systems documentation.

Minimum Qualifications

§ Associates or Bachelor's Degree.

§ 5 + years' experience in healthcare service delivery required.

§ Strong knowledge of Microsoft Office applications.

Preferred Qualifications

§ Previous experience with clinical documentation software.

§ Previous homecare or hospice experience is preferred.

Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V