Manager, Operational Excellence at Jobgether – United States

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager, Operational Excellence in the United States.

This role is a strategic driver of performance improvement across a nationwide network of ambulatory surgery centers. You will lead operational excellence initiatives that optimize efficiency, throughput, and resource utilization while ensuring a high-quality patient experience. Partnering with field and corporate teams, you will translate strategic priorities into actionable solutions, scale best practices, and influence change at multiple levels. The position combines analytical rigor, process improvement expertise, and stakeholder engagement to deliver measurable impact. You will have the opportunity to shape operational standards, mentor teams, and support enterprise-wide transformation projects in a collaborative, results-driven environment. The role requires travel to centers and corporate meetings to implement and sustain improvements across the organization.

• Lead end-to-end operational improvement initiatives across multiple centers, from assessment to implementation and results tracking
• Identify efficiency levers such as staffing optimization, operating room utilization, scheduling enhancements, and patient throughput improvements
• Collaborate with, coach, and influence center leaders, field teams, and physician partners to drive sustainable performance improvements
• Apply continuous improvement methodologies (e.g., Lean Six Sigma) to streamline operations, reduce waste, and standardize processes
• Develop and maintain scalable toolkits, playbooks, and best practices for network-wide adoption
• Serve as a project lead for cross-functional corporate initiatives that support strategic objectives, growth, and capability development
• Track and report progress on performance metrics, translating data into actionable recommendations for leadership

• Bachelor’s degree required; MBA or MHA preferred
• 5+ years leading operational improvement initiatives in healthcare, with a proven record of measurable results in labor productivity, resource utilization, throughput, or cost reduction
• Experience in ASC operations and/or multi-site operational support strongly preferred
• Strong analytical and problem-solving skills with Excel fluency and the ability to translate data into actionable insights
• Exceptional stakeholder engagement and change management skills; able to influence without authority and build credibility across clinical and operational teams
• Clinical background (RN) or experience partnering with clinical teams is a plus
• Background in industrial engineering, process improvement, or consulting preferred
• Willingness to travel periodically (10%-20%) to centers and corporate meetings

• Competitive paid time off, including PTO, 9 observed holidays, and paid family leave (20–25 days per year depending on role)
• Medical, dental, and vision insurance options
• Life and disability insurance coverage
• Flexible Spending Accounts (Healthcare, Dependent Care, Transportation, Parking) and Health Savings Accounts (HSAs)
• Matching 401(k) plan
• Opportunities for professional development, training, and recognition programs
• Supportive, collaborative culture focused on teamwork, integrity, and continuous improvement