Lead Forward Deployed Engineer at Zep – San Francisco, California

Zep is a context engineering platform for AI agents. We help developers build personalized, reliable AI applications by assembling the right context from chat history, business data, and user behavior.
We’re hiring a Forward Deployed Engineer to own technical delivery for strategic customer deployments, from first prototype to stable production. You’ll work directly with customer engineering teams, ship production code, and turn repeatable patterns into improvements to the product and deployment playbook.
Responsibilities

• Own end-to-end delivery for strategic deployments: scope, design, build, rollout, stabilize.
• Embed with customer engineers to integrate Zep into real systems: data, APIs, auth, infra.
• Ship production code: integrations, reference implementations, performance and reliability fixes.
• Help level up the FDE function: coach newer FDEs on execution, review designs/code when useful, and capture repeatable patterns.

Requirements

• Strong production engineering background. You can own architecture plus implementation.
• Comfortable working across customer stacks and cloud primitives (AWS or GCP, Docker, networking basics).
• Fast debugging and strong operational instincts in messy, real environments.
• Can lead by doing: clear communicator who can run customer working sessions and coach junior FDEs in the flow of work.

Salary: $175,000 - $250,000 per year + Stock OptionsBenefits: Health, Dental, Vision Insurance; 401K match; Phone Benefits