Clinical Case Managers at Nexus Family Healing – Towson, Maryland

Nexus Family Healing - Woodbourne is looking to hire a Clinical Case Manager for our Treatment Foster Care program!

At Nexus-Woodbourne, we provide children and youth (ages 0-21) that have a mental health diagnosis involving severe emotional and behavioral problems, safe, specially equipped foster homes that have the skills and resources to meet their complex needs.

Our Treatment Foster Care families are trained and certified in medication management, crisis intervention, and trauma-informed care, and they’re focused on helping foster youth build healthy relationships and develop valuable life skills.

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

Schedule/Location/Pay:

Salary Ranges:

• LMSW - Starting at $70,090+
• Fully Licensed Social Workers (LCSW, LCSW-C) - $73,000 - $80,000
• Full Time - Community-Based & On-site opportunity (Office: 8600 LaSalle Road - Ste 610 - Towson, MD)
• Typical schedule: Weekdays (Monday - Friday) 9am-5pm with some flexibility to meet the needs of our clients/families

Nexus’ Comprehensive Benefits Include:

• Paid Time Off (PTO) benefits
• Holiday Time
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• NEW – Talkspace Therapy Benefit for the whole family
• NEW – Hinge Health Benefit for the whole family
• NEW – Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• And much more!

Position Summary: Our Clinical Case Manager provides assessment and treatment services to individuals, families and groups and coordinates ongoing therapeutic services and community support necessary to ensure clients can receive stabilization care and resources necessary for the clients daily living activities.

Primary responsibilities:

Client Service Consultation

• Assists clients in linking to services, identifying barriers, and connecting with supports prior to discharge
• Provides consultation and support to families, youth, and adults in need of services
• Works closely with the teams to create stabilization plans, discharge plans, and supported engagement; develops treatment plans and utilizes a variety of treatment approaches with clients
• Screens direct referrals for needs, assist in triaging individuals and provides clinical assessments and mental health therapy
• Provides assistance to families regarding resources available to the families and youth
• Serves as a resource to adults and families for crisis intervention
• Communicates with families, legal systems, schools, mental health providers, probation, and social service agencies

Treatment Team Collaboration & Service Delivery

• Provides timely and accurate communication to supervisory and management staff and team members regarding significant events, to ensure continuity of care and safety of clients.
• Maintains and completes paperwork and compiles documentation required by the organization and for the governing/accrediting agencies; maintain current files on all individuals enrolled in services.
• Produces informal and formal reports as requested by outside agencies, parents, referral agencies, courts, etc.
• Facilitates discharge planning meetings and develop a discharge plan that meets the individual’s needs.
• Completes the aftercare process of discharge planning, follow up on connections to outside services and conduct satisfaction services for providers and individuals receiving services.

Outside Organization Collaboration & Support

• Works to bridge relationships with adults, families, youth, and outside organizations and provide role modeling for advocating for needs.
• Works effectively with outside organizations to successfully implement plans for adults and children; communicates with families, legal systems, schools, mental health providers, probation, and social services.
• Maintains database of community resources and contacts for outside providers and organizations
• Create aftercare plans and follow up
• Participates in staff and supervision meetings and required in-service meetings

Policy, Procedure, Compliance & Training

• Exhibits clear, professional, respectful, and effective communication when interfacing with clients, coworkers, families, and external contacts
• Demonstrates concern and empathy towards others as needed, while maintaining appropriate boundaries
• Exhibit a high degree of ethical conduct, integrity and confidentiality and adheres to the Social Work Code of Ethics
• Interacts with and appreciate people from diverse cultural, social, economic, and religious backgrounds; exhibits understanding and acceptance of differences in gender, race, age, culture, ethnicity, class, religion and disability.
• Maintains a schedule that is adjustable and flexible to meet changing work needs and demands of clients and their families
• Demonstrates the ability to handle emergency or crisis situations and use sound judgment by taking appropriate actions
• Utilizes organizational skills and tools to proactively manage multiple client needs/demands
• Represents the organization positively within the community

At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.

ICARE Values & Behavioral Competencies:

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern
• Agility: Exhibiting flexibility and adapting quickly
• Responsiveness: Being quick, positive, and accurate
• Excellence: Demonstrating quality results that surpass ordinary standards

APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives - including your own!

Required Education and Licensure:

• Master’s degree is required in social work, or clinically related field in Human Services
• Minimum LMSW licensure level
• Valid driver’s license required. Must meet state regulating agency driving requirements, maintain auto insurance, and pass corporate insurance eligibility standards.
• All client-facing employees must successfully participate and complete a Safe Crisis Management behavior intervention method exam and training

Preferred Education and Experience:

• LCSW, LCSW-C licensure
• Previous experience in social work or treatment foster care