Customer Service Support Specialist at Senior Health Solutions – St Charles, Missouri

Senior Health Solutions is looking for a Customer Service Support Specialist. We are an inbound call center focusing on the senior life and health insurance market. We are looking for someone who is tech-savvy who can attach audio files to specific client records in our CRM System. This is essential for quality assurance, compliance monitoring, and improving customer service.

Qualifications and Skills:

• Good computer and keyboarding skills
• Highly organized
• Strong attention to detail
• Ability to multitask
• Excellent problem-solving skills

Preferred Skills:

• Previous positions using computer knowledge and abilities
• Previous positions working with recordings a plus
• Must be able to work independently or with a team
• Quick learner
• Bilingual English/Spanish a plus

Office hours are daytime hours Monday through Friday, full-time. Starting pay is $18.00 per hour.