Warehouse Team Lead - Workplace Solutions at The Hilldrup Companies – Capitol Heights, Maryland

About the Job

You will lead warehouse operations, oversee inventory, team management, and customer service for commercial projects. You will also ensure timely, accurate order processing, shipping, and documentation while maintaining quality and safety standards. You will need to be proficient in inventory software and Microsoft Office. You must have strong communication, leadership, and organizational skills with flexibility to work evenings/weekends.

Job Duties

This warehouse leadership position is responsible for managing a team assigned to warehouse projects. The role oversees all warehousing processes, ensuring operations are completed on time and within budget while maintaining accurate electronic inventory using a Warehouse Management System (WMS). The individual will manage daily workflows, delegate tasks, and monitor performance to meet service level agreements (SLAs), key performance indicators (KPIs), and customer expectations.

Daily responsibilities include coordinating with operations teams and clients, both in person and through phone or email communication. The role requires maintaining detailed documentation, scheduling inventory requests, conducting regular cycle counts, and using handheld scanners and inventory software to process and ship orders. Responsibilities also include ensuring that all incoming and outgoing goods meet quality and packing standards and verifying shipments against pick tickets, invoices, and bills of lading/invoices.

The position includes overseeing fleet, equipment, and tool management, as well as supervising warehouse organization and cleanliness. The role requires the ability to operate lift trucks and pallet jacks, and to load and unload inventory as needed. A strong focus on safety, fulfillment accuracy, and meeting production standards is critical.

The ideal candidate will have excellent organizational, communication, and leadership skills, with proficiency in Microsoft Office. The ability to work independently, prioritize tasks, and make timely decisions is essential. Additional duties may be assigned depending on your warehouse, the time of year, and the needs of your team. Flexibility to work evenings and weekends is also required.

Qualifications and Skills

Education/Work Experience/Certificates:

Two-year/four-year college degree in business administration preferred or equivalent work experience.Minimum 1-2 years’ experience in warehousingDriver’s license, Forklift certification.Skills:

About Hilldrup

Hilldrup is one of the largest and most honored agency groups in the entire industry, operating facilities in Virginia, Maryland, North Carolina, South Carolina, Georgia and Florida. Comprised of over 500 employees, Hilldrup moves professionals, families and businesses domestically and internationally as well as provides logistics and workplace solutions services to meet the needs of its clients, which includes Fortune 100 companies, federal government agencies, universities and hospitals.

Among the over 500 employees at Hilldrup, it is not uncommon to meet someone who has been with the company 10, 20 or even 30 years. Hilldrup is an award-winning workplace where employees feel valued, are encouraged to grow professionally and are empowered to build lasting careers.

Our values are very important to the organization as they guide our employees and company in all that we do each day. Our values include Empowered Accountability, Uncompromised Integrity, Unwavering Commitment, Fearless Communication, Infectious Positivity, and Purposeful Agility.

For more information about Hilldrup, click here: hilldrup.com/about-us/.

For information about our benefits, click here: hilldrup.com/benefits/.

Hilldrup is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities