Parts Counter Sales Associate- CMA's Hyundai of Lynchburg at CMA's Hyundai of Lynchburg – Lynchburg, Virginia

What You'll Do

We are seeking a detail-oriented and customer-focused Automotive Parts Counter Sales associate to join our team! The Parts Counter Sales Associate is responsible for assisting internal technicians and external customers with identifying, sourcing, and selling automotive parts and accessories. This role requires strong product knowledge, excellent customer service skills, and the ability to accurately process orders using dealership systems. The associate supports department goals by maintaining inventory accuracy, coordinating special orders, and promoting a positive dealership experience.

Why CMA?

At CMA, we believe in delivering fast, friendly, and fair service—every customer, every time. As a proud employee owned company, we stand behind our mission of “Moving Lives Forward” for our customers, our communities, and our team members.

Join a dealership group that values integrity, teamwork, and growth, and become part of a culture built on doing what’s right and helping people move forward with confidence.

We Value Diversity

CMA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Key Responsibilities:

• Assist technicians, service advisors, and retail/wholesale customers with parts identification and ordering
• Process parts sales, returns, and special orders using dealership management systems
• Maintain accurate inventory through regular counts, stocking, bin organization, and reconciliation
• Receive, verify, and properly label incoming parts shipments
• Monitor inventory levels and communicate backorder or availability issues proactively
• Ensure parts department workspaces remain organized and compliant with dealership standards
• Learn and stay current on parts catalogs, supersessions, and manufacturer updates
• Utilize technology and multiple software systems efficiently to research and process orders
• Demonstrate the ability to quickly learn new systems, processes, and product information in a dynamic environment

Qualifications

Required:

• High school diploma or equivalent
• Strong willingness to learn automotive parts, systems, and dealership processes
• Comfort using technology, including computers, parts catalogs, and dealership management systems
• Ability to quickly learn new software, tools, and product information in a fast-paced environment
• Strong attention to detail and accuracy when processing orders and managing inventory
• Customer-focused mindset with clear communication skills
• Ability to work independently as well as part of a team
• Ability to stand, walk, and move throughout the parts department for extended periods
• Frequently lift, carry, and move parts and materials weighing up to 25 pounds; occasional lifting up to 50 pounds with assistance

Preferred:

• Prior experience in automotive parts, service, retail, warehouse, or customer service environments
• Basic knowledge of automotive components or dealership operations
• Experience with inventory management, stocking, or cycle counts
• Familiarity with electronic parts catalogs or dealer management systems
• Valid driver’s license

Benefits:

• 401(k) with company match
• Employee Stock Ownership Plan (ESOP)
• Health, dental, and vision insurance.
• Tuition reimbursement
• Opportunities for career growth within CMA’s dealership network
• Employee discounts on vehicles and services
• Competitive compensation and performance incentives.
• Closed on Sundays

Pre-Employment Screening Notice

Employment at Carter Myers Automotive is contingent upon successful completion of a background check and drug screening.

Apply today to join a team that values efficiency, accuracy, and excellent customer service!